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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    Had some clarification on Gold+. The price will be the price of a regular Gold season ticket, plus the £150 (or £75), should you attend every game. The match by match price will vary based on opponent (which is what the club are still working out given next season’s clubs aren’t confirmed)...
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    City announce trial bus scheme for home games

    Here is the link to provide feedback to the club on the matchday buses: https://mancity.fra1.qualtrics.com/jfe/form/SV_d4pE4nJJtQNR0Me
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    Ticket Sales Criteria - Real Madrid and FA Cup Semi?

    Thanks for both of your feedback. I think it’s an interesting debate and I don’t have a firm opinion. One the one hand I agree that is good to reward direct attendance in that competition; on the other hand, it’s easier to have one type of criteria that we use for all matches and aligns with...
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    Ticket Sales Criteria - Real Madrid and FA Cup Semi?

    We worked quite closely with the club on the criteria - not the prices, mind. To their credit, they were receptive and I think we’ve managed to strike a balance between rewarding prior attendance and selling in a timely manner. Glad that we’ve managed to avoid the fiasco that was last year...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    Apologies, I haven’t been on here over the weekend. We did raise season tickets (the process more widely) with the club in advance of the last meeting. The December minutes pick this up, and some of the wider products (such as Gold+) were discussed within the ticketing sub-group. That said, the...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    Given the lack of visible success, point taken. Although unrelated to the club, I think the report I produced on Istanbul can be considered a win. It was disappointing how the club and UEFA ultimately dealt with it, but the meeting with senior officials from the latter was a positive step. We...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    If you are on direct debit, you shouldn't need to make a payment until July and I don't believe they do a credit check. Likewise, the club also introduced last year a Renew Now, Pay Later option whereby you can pay the full amount in July. Either way, if you are struggling then drop me an...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    I'm against the price rises. I'm pretty confident most of the reasons have already been set out here, so I won't repeat them. I also think that the £150 premium for Gold+ is completely wrong. I think it's unfair to pay a premium for the exact same product as someone else, and it could also be...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    I think the number is around 1,000 in total. Those will be split between a few groups, not least those currently on Silver (who get the choice of Gold or Gold+), including matchday members. As the release says, if they are oversubscribed, it will go on the points of the adult. I'll add to this...
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    Season Tickets - 2024/25 | Average increases of 5% despite record profits

    Given that in recent seasons we have had a number of high profile matches to organise tickets for in April/May, the club would like to bring forward the season ticket process this year. That said, the first payment will still come out in July at the earliest. I would expect an announcement...
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    Ticket Sales Criteria - Real Madrid and FA Cup Semi?

    The information on Real Madrid home sales should be coming at the end of the week. We have liaised with the club to develop a criteria which should avoid the fiasco of last season.
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    North Stand Expansion

    That was the exact point we made. I understand that the club need to see a return on the investment, and that they would like the North Stand (inclusive of the wider City Square development) to help turn the Etihad into a seven day a week visitor attraction, however there is a very fine...
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    North Stand Expansion

    We will be having another meeting on the North Stand in the near future - that will include 1894 like last time. I believe that the club's intention was to bring more firm details on the elements you mention above. Myself, other reps and 1894 have told the club a number of times that we want...
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    City announce trial bus scheme for home games

    I think this is a good point. As others have mentioned, particularly when in Macclesfield or somewhere else where it is a fair journey to the Etihad, the lack of live information isn't particularly helpful especially when a bus is late. I'll feed that back to the club. Two hours on the bus...
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    City announce trial bus scheme for home games

    Thanks - that's really useful feedback. And your buses are very much appreciated Steve!
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    City announce trial bus scheme for home games

    I believe (but don’t quote me on this) that the club send out an email to those who have been on the service. I’ll ask for the link, however.
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    Liverpool ticket details

    Maccblue is correct above. I was at the pre-match meeting held by Merseyside Police on Monday, and Liverpool confirmed that they had been able to install a small number of seats.
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    City announce trial bus scheme for home games

    Just wanted to provide a quick update on this following a Fan Experience sub-group meeting last night. The club are aware of the issues with the services - particularly around the pricing for families/groups. They also appreciate that delays/diversion would really put people off using the...
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    Liverpool ticket details

    The club have received a very limited number of additional tickets for Sunday. Sale details should be communicated by the club this afternoon. The plan is to go out on sale tomorrow, as to not spring the sale on people this afternoon - particularly given Copenhagen. The sale will begin at...
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    City Matters thread

    Fair point on the standing item. Definitely one for the ticketing sub-group. In regards to your second point, we questioned why they hadn’t made a statement at our last meeting given that it had been quite some time since I published the report. Their view was that they didn’t want to issue...

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