Behind closed doors games?

Hoped to go to the U18 Newcastle game today but when I messaged Supporter Services they said its behind closed doors so you cant buy tickets.

Any idea why City do this,seems strange?
They do it often. Just go to the gates at the entrance of the CFA. Use the telecom buzzer thing and say you're there to watch the 18s as a spectator and they'll let you in.
 
Some who arrived early today were told it was behind closed doors but you just have to be persistent and all should be ok. I pressed that buzzer thing and got no answer at all but someone eventually came over and let us in. I think a new person was at the end of the buzzer and really hadn't got a clue. And Supporter Services are very often clueless
 

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