Flash Player not working on OS Ticket Site?

Discussion in 'Technical queries' started by 1.618034, 8 Oct 2017.

  1. 1.618034

    1.618034

    Joined:
    14 Sep 2008
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    I exist on the best terms I can.
    Location:
    A Pale Blue Dot
    I've updated my flash player (Mac OS Sierra 10.12.6) and it seems to be working everywhere else, but trying to look at availability for Wolves, or any on the OS and still getting message that it needs updating when trying to see the stadium... Tried Firefox and Safari and it's the same.

    Is it me or the OS?

    I'd appreciate any advice.
     
  2. Ifwecouldjust.......

    Ifwecouldjust.......

    Joined:
    26 Jan 2010
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    Male
    Location:
    East Stand Level 1
    Think its you...Ive just tried it and its fine (MacBook Pro Safari 11)
     
  3. BL2blue

    BL2blue

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    10 Jul 2009
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    Company Director
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    BL2
    Same thing happens for me when using Firefox. it says I need to update my Flash player but I am definitely using the most current version. When I try it on Internet Explorer it works fine.
     
  4. 1.618034

    1.618034

    Joined:
    14 Sep 2008
    Occupation:
    I exist on the best terms I can.
    Location:
    A Pale Blue Dot
    @Ifwecouldjust....... & @BL2blue

    Thanks for the replies. From that it looks like it's a Firefox issue so I tried Safari again and even though it gave the update flash player message again, just clicking on it allowed safari to use it.

    So I'm in! Yay!
     
  5. Bluebeemer

    Bluebeemer

    Joined:
    4 Dec 2017
    Gender:
    Male
    I'm having problems with online ticket purchase, having previously been able to on Google Chrome. Now, after entering credit card details and clicking pay, the page changes to a blank page. I have done this several times over the last few days. I haven't had any emails confirming purchase and my c/c company can see the attempted purchase but the City website claws back the transaction instead of completing it. I am a Citizens member and buy tickets on a match day basis. This problem was not present earlier in the season. I have been checking the settings on my lap top (Windows 7) and the Mcafee settings but don't see any issues. I have tried Firefox and that wouldn't reveal stadium plan, Flash Player issue, so I updated/downloaded, no difference. I disabled the firewall as well. I rang City but they didn't prove too helpful.
     

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