Getting tickets - is it just me?

Discussion in 'Ticket and travel exchange' started by Witney Blue, 25 Aug 2017.

  1. Witney Blue

    Witney Blue

    Joined:
    31 Mar 2008
    I'm a season ticket holder who occasionally takes my daughter. Is it just me but when I try and get her one using the "choose seats" option on the website using an iPad it just randomly assigns you a ticket and there is actually no option to "choose" at all?

    Currently been on hold 25 minutes trying to get her one for Burnley but that's another story - can't imagine today is a super busy day for them? Something's never change or if they do they get worse!
     
  2. Ifwecouldjust.......

    Ifwecouldjust.......

    Joined:
    26 Jan 2010
    Gender:
    Male
    Location:
    East Stand Level 1
    Is the site running flash still ? (unsupported on iPad unless you use a browser such as Skyfire or Puffin.) which is why you could end up with the no choose option
     
  3. blueparrot

    blueparrot

    Joined:
    7 Jun 2012
    Yes it is, so you're right won't work on ipad. Didn't know it would work with a different browser though.
     
  4. Ifwecouldjust.......

    Ifwecouldjust.......

    Joined:
    26 Jan 2010
    Gender:
    Male
    Location:
    East Stand Level 1

    Go to the app store ....down load Puffin or Skyfire. (i prefer sky fire) launch that as you would safari / firefox etc enter the website and log in to your account (probably have to go through the process again) and it should let you choose your seat next time
     
  5. blueparrot

    blueparrot

    Joined:
    7 Jun 2012
    Thanks.
     
  6. Witney Blue

    Witney Blue

    Joined:
    31 Mar 2008
    Thanks - top man (or woman)
     
  7. blueparrot

    blueparrot

    Joined:
    7 Jun 2012
    Just this last few minutes downloaded puffin and as advised it works on there, couldnt find skyfire.
     

Share This Page