Sales Criteria Huddersfield (Away)

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stella6yew

Well-Known Member
Joined
28 Jun 2005
Messages
340
Location
Hartburn
I purchased a ticket for the Huddersfield away game this morning & was charged £30.
On checking the sales criteria I saw the price of a ticket for anyone aged 60+ is £20.
I contacted the club & received this reply (see below)
I understood that 60+ meant 60 years & above. ( either by a day or 364 days).
The reply seems to indicate it's 61+ which is not what is in sales criteria. In any event 61 and over seems a very odd figure.
I know West Brom are the only other club currently in the Premier League which has a 60+ sales criteria for away ticket sales & I qualified for that.
Any other 'older' city fans aged 60 years & however many days bought Huddersfield away yet ?
Incidentally I am the ripe old age of 60 years & 4 months.
Thoughts please.

servlet.ImageServer


Dear Raymond,



Thank you for your email.



The senior age band for Huddersfield away tickets is age 61+. As you are 60 you have been charged the correct adult price for your ticket.



I hope that this helps however if you do have any further questions or queries please do not hesitate to contact Supporter Services.



Kind Regards



Rianne

Supporter Services


servlet.ImageServer
 
Usually you get a drop down box to choose what age band ticket you want (not sure if they've changed this this season)
 
stella6yew said:
I purchased a ticket for the Huddersfield away game this morning & was charged £30.
On checking the sales criteria I saw the price of a ticket for anyone aged 60+ is £20.
I contacted the club & received this reply (see below)
I understood that 60+ meant 60 years & above. ( either by a day or 364 days).
The reply seems to indicate it's 61+ which is not what is in sales criteria. In any event 61 and over seems a very odd figure.
I know West Brom are the only other club currently in the Premier League which has a 60+ sales criteria for away ticket sales & I qualified for that.
Any other 'older' city fans aged 60 years & however many days bought Huddersfield away yet ?
Incidentally I am the ripe old age of 60 years & 4 months.
Thoughts please.

servlet.ImageServer


Dear Raymond,



Thank you for your email.



The senior age band for Huddersfield away tickets is age 61+. As you are 60 you have been charged the correct adult price for your ticket.



I hope that this helps however if you do have any further questions or queries please do not hesitate to contact Supporter Services.



Kind Regards



Rianne

Supporter Services


servlet.ImageServer
Click to expand...
They owe you £10,it states on both the City site and the Huddersfield site over 60s.
 
ell said:
Usually you get a drop down box to choose what age band ticket you want (not sure if they've changed this this season)
Click to expand...
The dropdown actually shows "61 to 99", which is a ridiculously literal interpretation of "60+", which would normally mean "60 and over". Pity the poor 100 year old Blue trying to get a cheap ticket!

Our ticket office goes from bad to worse.
 
I have been told that although it stated on the selling criteria that juniors (u18) are £10 my daughter who is 16 doesn't qualify as in City's eyes she isn't a junior as she has a 16-17 seasoncard and therefore I can't buy her a ticket when I qualify with my points she has to wait until she qualifies. As she only has 10k there is no way she will get to this game with me...
 
Huddersfield ticket office confirm I should have only paid £20 but city arnt budging, they are going to alter site to show 61+ in their words - to avoid confusion. It beggars belief !
 
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