Ken Shabby
Well-Known Member
Anyone ever had this? I seem to be infected and it seems a bugger to get rid of going by the internet forums.
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Vundo Trojan
- Thread starter Ken Shabby
- Start date
Link to removal tool
Follow these steps to download and run the tool:
Download the FixVundo.exe file from: http://securityresponse.symantec.com/av ... xVundo.exe
Save the file to a convenient location, such as your Windows desktop.
Optional: To check the authenticity of the digital signature, refer to the "Digital signature" section later in this writeup.
Note: If you are sure that you are downloading this tool from the Security Response Web site, you can skip this step. If you are not sure, or are a network administrator and need to authenticate the files before deployment, follow the steps in the "Digital signature" section before proceeding with step 4.
Close all the running programs.
If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.
If you are running Windows Me or XP, turn off System Restore. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore
Locate the file that you just downloaded.
Double-click the FixVundo.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
NOTE: If you have any problems when you run the tool, or it does nor appear to remove the threat, restart the computer in Safe mode and run the tool again.
Restart the computer.
Run the removal tool again to ensure that the system is clean.
If you are running Windows Me/XP, then reenable System Restore.
If you are on a network or if you have a full-time connection to the Internet, reconnect the computer to the network or to the Internet connection.
Run LiveUpdate to make sure that you are using the most current virus definitions.
When the tool has finished running, you will see a message indicating whether the threat has infected the computer. The tool displays results similar to the following:
Total number of the scanned files
Number of deleted files
Number of repaired files
Number of terminated viral processes
Number of fixed registry entries
What the tool does
The Removal Tool does the following:
Terminates the associated processes
Deletes the associated files
Deletes the registry values added by the threat
Switches
The following switches are designed for use by network administrators:
Switch Description
/HELP, /H, /? Displays the help message.
/NOFIXREG Disables the registry repair (We do not recommend using this switch).
/SILENT, /S Enables the silent mode.
/LOG=[PATH NAME] Creates a log file where [PATH NAME] is the location in which to store the tool's output. By default, this switch creates the log file, FixVundo.log, in the same folder from which the removal tool was executed.
/MAPPED Scans the mapped network drives. (We do not recommend using this switch. See the following Note.)
/START Forces the tool to immediately start scanning.
/EXCLUDE=[PATH] Excludes the specified [PATH] from scanning. (We do not recommend using this switch. See the following Note.)
/NOFILESCAN Prevents the scanning of the file system.
Important: Using the /MAPPED switch does not ensure the complete removal of the virus on the remote computer, because:
The scanning of mapped drives scans only the mapped folders. This may not include all the folders on the remote computer, which can lead to missed detections.
If a viral file is detected on the mapped drive, the removal will fail if a program on the remote computer uses this file.
Therefore, you should run the tool on every computer.
The /EXCLUDE switch will only work with one path, not multiple. An alternative is the /NOFILESCAN switch followed by a manual scan with AntiVirus. This will let the tool alter the registry. Then, scan the computer with AntiVirus with current virus definitions. With these steps, you should be able to clean the file system.
The following is an example command line that can be used to exclude a single drive:
"C:\Documents and Settings\user1\Desktop\FixVundo.exe" /EXCLUDE=M:\ /LOG=c:\FixVundo.txt
Alternatively, the command line below will skip scanning the file system, but will repair the registry modifications. Then, run a regular scan of the system with proper exclusions:
"C:\Documents and Settings\user1\Desktop\FixVundo.exe" /NOFILESCAN /LOG=c:\FixVundo.txt
Note: You can give the log file any name and save it to any location.
Digital signature
For security purposes, the removal tool is digitally signed. Symantec recommends that you use only copies of the removal tool that have been directly downloaded from the Symantec Security Response Web site.
If you are not sure, or are a network administrator and need to authenticate files before deployment, you should check the authenticity of the digital signature.
Follow these steps:
Go to http://www.wmsoftware.com/free.htm.
Download and save the Chktrust.exe file to the same folder in which you saved the removal tool.
Note: Most of the following steps are done at a command prompt. If you downloaded the removal tool to the Windows desktop, it will be easier if you first move the tool to the root of the C drive. Then save the Chktrust.exe file to the root of C as well.
(Step 3 to assume that both the removal tool and Chktrust.exe are in the root of the C drive.)
Click Start > Run.
Type one of the following:
Windows 95/98/Me:
command
Windows NT/2000/XP:
cmd
Click OK.
In the command window, type the following, pressing Enter after typing each line:
cdcd downloads
chktrust -i FixVundo.exe
You should see one of the following messages, depending on your operating system:
Windows XP SP2:
The Trust Validation Utility window will appear.
Under Publisher, click the Symantec Corporation link. The Digital Signature Details appears.
Verify the contents of the following fields to ensure that the tool is authentic:
Name: Symantec Corporation
Signing Time: Friday, November 25, 2005 12:43:31 PM PST
All other operating systems:
You should see the following message:
Do you want to install and run "FixVundo Removal Tool" signed on 11/25/2005 12:43 PM PST and distributed by Symantec Corporation?
Notes:
The date and time in the digital signature above are based on Pacific time. They will be adjusted your computer's time zone and Regional Options settings.
If you are using Daylight Saving time, the displayed time will be exactly one hour earlier.
If this dialog box does not appear, there are two possible reasons:
The tool is not from Symantec: Unless you are sure that the tool is legitimate and that you downloaded it from the legitimate Symantec Web site, you should not run it.
The tool is from Symantec and is legitimate: However, your operating system was previously instructed to always trust content from Symantec. For information on this and on how to view the confirmation dialog again, read the document: How to restore the Publisher Authenticity confirmation dialog box.
Click Yes or Run to close the dialog box.
Type exit, and then press Enter. (This will close the MS-DOS session.)
Follow these steps to download and run the tool:
Download the FixVundo.exe file from: http://securityresponse.symantec.com/av ... xVundo.exe
Save the file to a convenient location, such as your Windows desktop.
Optional: To check the authenticity of the digital signature, refer to the "Digital signature" section later in this writeup.
Note: If you are sure that you are downloading this tool from the Security Response Web site, you can skip this step. If you are not sure, or are a network administrator and need to authenticate the files before deployment, follow the steps in the "Digital signature" section before proceeding with step 4.
Close all the running programs.
If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.
If you are running Windows Me or XP, turn off System Restore. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore
Locate the file that you just downloaded.
Double-click the FixVundo.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
NOTE: If you have any problems when you run the tool, or it does nor appear to remove the threat, restart the computer in Safe mode and run the tool again.
Restart the computer.
Run the removal tool again to ensure that the system is clean.
If you are running Windows Me/XP, then reenable System Restore.
If you are on a network or if you have a full-time connection to the Internet, reconnect the computer to the network or to the Internet connection.
Run LiveUpdate to make sure that you are using the most current virus definitions.
When the tool has finished running, you will see a message indicating whether the threat has infected the computer. The tool displays results similar to the following:
Total number of the scanned files
Number of deleted files
Number of repaired files
Number of terminated viral processes
Number of fixed registry entries
What the tool does
The Removal Tool does the following:
Terminates the associated processes
Deletes the associated files
Deletes the registry values added by the threat
Switches
The following switches are designed for use by network administrators:
Switch Description
/HELP, /H, /? Displays the help message.
/NOFIXREG Disables the registry repair (We do not recommend using this switch).
/SILENT, /S Enables the silent mode.
/LOG=[PATH NAME] Creates a log file where [PATH NAME] is the location in which to store the tool's output. By default, this switch creates the log file, FixVundo.log, in the same folder from which the removal tool was executed.
/MAPPED Scans the mapped network drives. (We do not recommend using this switch. See the following Note.)
/START Forces the tool to immediately start scanning.
/EXCLUDE=[PATH] Excludes the specified [PATH] from scanning. (We do not recommend using this switch. See the following Note.)
/NOFILESCAN Prevents the scanning of the file system.
Important: Using the /MAPPED switch does not ensure the complete removal of the virus on the remote computer, because:
The scanning of mapped drives scans only the mapped folders. This may not include all the folders on the remote computer, which can lead to missed detections.
If a viral file is detected on the mapped drive, the removal will fail if a program on the remote computer uses this file.
Therefore, you should run the tool on every computer.
The /EXCLUDE switch will only work with one path, not multiple. An alternative is the /NOFILESCAN switch followed by a manual scan with AntiVirus. This will let the tool alter the registry. Then, scan the computer with AntiVirus with current virus definitions. With these steps, you should be able to clean the file system.
The following is an example command line that can be used to exclude a single drive:
"C:\Documents and Settings\user1\Desktop\FixVundo.exe" /EXCLUDE=M:\ /LOG=c:\FixVundo.txt
Alternatively, the command line below will skip scanning the file system, but will repair the registry modifications. Then, run a regular scan of the system with proper exclusions:
"C:\Documents and Settings\user1\Desktop\FixVundo.exe" /NOFILESCAN /LOG=c:\FixVundo.txt
Note: You can give the log file any name and save it to any location.
Digital signature
For security purposes, the removal tool is digitally signed. Symantec recommends that you use only copies of the removal tool that have been directly downloaded from the Symantec Security Response Web site.
If you are not sure, or are a network administrator and need to authenticate files before deployment, you should check the authenticity of the digital signature.
Follow these steps:
Go to http://www.wmsoftware.com/free.htm.
Download and save the Chktrust.exe file to the same folder in which you saved the removal tool.
Note: Most of the following steps are done at a command prompt. If you downloaded the removal tool to the Windows desktop, it will be easier if you first move the tool to the root of the C drive. Then save the Chktrust.exe file to the root of C as well.
(Step 3 to assume that both the removal tool and Chktrust.exe are in the root of the C drive.)
Click Start > Run.
Type one of the following:
Windows 95/98/Me:
command
Windows NT/2000/XP:
cmd
Click OK.
In the command window, type the following, pressing Enter after typing each line:
cdcd downloads
chktrust -i FixVundo.exe
You should see one of the following messages, depending on your operating system:
Windows XP SP2:
The Trust Validation Utility window will appear.
Under Publisher, click the Symantec Corporation link. The Digital Signature Details appears.
Verify the contents of the following fields to ensure that the tool is authentic:
Name: Symantec Corporation
Signing Time: Friday, November 25, 2005 12:43:31 PM PST
All other operating systems:
You should see the following message:
Do you want to install and run "FixVundo Removal Tool" signed on 11/25/2005 12:43 PM PST and distributed by Symantec Corporation?
Notes:
The date and time in the digital signature above are based on Pacific time. They will be adjusted your computer's time zone and Regional Options settings.
If you are using Daylight Saving time, the displayed time will be exactly one hour earlier.
If this dialog box does not appear, there are two possible reasons:
The tool is not from Symantec: Unless you are sure that the tool is legitimate and that you downloaded it from the legitimate Symantec Web site, you should not run it.
The tool is from Symantec and is legitimate: However, your operating system was previously instructed to always trust content from Symantec. For information on this and on how to view the confirmation dialog again, read the document: How to restore the Publisher Authenticity confirmation dialog box.
Click Yes or Run to close the dialog box.
Type exit, and then press Enter. (This will close the MS-DOS session.)
Ken Shabby
Well-Known Member
Crikey! Thanks for that. I will try it when I get home and cross my fingers. This is about the 4th version of a 'fix' I've got now. Should be a busy night.
Much obliged.
Much obliged.