I was already to rhyme off my reasons but it was done in such an impersonal way. I don't think the guy can have been a blue and its just a job and to be fair to him how would he know I'd spent my whole adult life as a ticket holder, City have obviously not told him to find out and try to dissuade fans from quitting.
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Seasoncard Renewals 2017/18
- Thread starter KingCarlito
- Start date
lee_wsm
Well-Known Member
Problem is they will sell the seat either way
Why Always Ste
Well-Known Member
After countless messages on Tw@tter, a few in here and even a few People in the section where I stand enquiring about my Renewal and if I wasn't renewing "can they gave the seat"
I've decided to Renew.
I had £150+ in ticket exchange credit as well so it works out on the DD scheme.
Come on City!!!
I've decided to Renew.
I had £150+ in ticket exchange credit as well so it works out on the DD scheme.
Come on City!!!
Surprised clubs don't arrange a type of exit interview with people leaving.Thanks.
I was just thinking that if opinions/reasons aren't given to the club, then they can say that no-one told them.
They may still ignore them of course!
What did they like? What didnt they like? What if anything would convince them to sign on again.
Could even let people know what options there are other than season tickets. But it just seems a case of "cheerio" and then hang up.
Not even a "your support over x years has been appreciated, we hope to see you back soon".
MillionMilesAway
Well-Known Member
Surprised clubs don't arrange a type of exit interview with people leaving.
What did they like? What didnt they like? What if anything would convince them to sign on again.
Could even let people know what options there are other than season tickets. But it just seems a case of "cheerio" and then hang up.
That was my thought too.
crazyg
Well-Known Member
Just renewed my seasoncard online. When I got to the cup schemes, I filled each one in with my card details, and pressed proceed. A message immediately came up that I was not eligible to join these schemes! I started again from scratch, but when it came to the "other things you might be interested in" pop-up, the cup schemes weren't on it!
In desperation, I phoned the club, and after a very short wait, explained the situation to a member of the customer services team. She checked my account, and said that I was already registered! I told her that all I needed to do then was click on the pay by DD button, but there was still nothing to say I was in the cup schemes on the final page. She said that I had until August to rejoin them if it wasn't included in the package when it was sent out to me. The confirmation email had the notification "maximum characters exceeded", so I'm still none the wiser!
Anyone else had this happen to them?
In desperation, I phoned the club, and after a very short wait, explained the situation to a member of the customer services team. She checked my account, and said that I was already registered! I told her that all I needed to do then was click on the pay by DD button, but there was still nothing to say I was in the cup schemes on the final page. She said that I had until August to rejoin them if it wasn't included in the package when it was sent out to me. The confirmation email had the notification "maximum characters exceeded", so I'm still none the wiser!
Anyone else had this happen to them?
casserole of nonsense
Well-Known Member
Happened to me too. I ignored the "not eligible" message. If you check in purchase history or ticket points lists under "my account", the schemes should show there.Just renewed my seasoncard online. When I got to the cup schemes, I filled each one in with my card details, and pressed proceed. A message immediately came up that I was not eligible to join these schemes! I started again from scratch, but when it came to the "other things you might be interested in" pop-up, the cup schemes weren't on it!
In desperation, I phoned the club, and after a very short wait, explained the situation to a member of the customer services team. She checked my account, and said that I was already registered! I told her that all I needed to do then was click on the pay by DD button, but there was still nothing to say I was in the cup schemes on the final page. She said that I had until August to rejoin them if it wasn't included in the package when it was sent out to me. The confirmation email had the notification "maximum characters exceeded", so I'm still none the wiser!
Anyone else had this happen to them?
didsburyblu
Well-Known Member
Happened to me too. I ignored the "not eligible" message. If you check in purchase history or ticket points lists under "my account", the schemes should show there.
Going to do mine tommorow. Good to see its such a simple streamlined process once again!
crazyg
Well-Known Member
Thanks for that. Seasoncard (Gold next year) plus all cup schemes entered and points added. Why didn't I think of that? (No comments please about being FOC)Happened to me too. I ignored the "not eligible" message. If you check in purchase history or ticket points lists under "my account", the schemes should show there.
HelloCity
Well-Known Member
After countless messages on Tw@tter, a few in here and even a few People in the section where I stand enquiring about my Renewal and if I wasn't renewing "can they gave the seat"
I've decided to Renew.
I had £150+ in ticket exchange credit as well so it works out on the DD scheme.
Come on City!!!
Welcome back part timer ;)