to be honest , normally use Spike for Euro away trips but as they’re not running one to Hoffenheim, booked on TC along with 3 mates . Two of us were successful via our loyalty points , two were unsuccessful even though they’ve got tickets thru’ their supporters club. So just checking , do loyalty points come before a fan with a guaranteed ticket via SC who books on first day of sale . Just need to know rules for future trips , might mean we go independently if Spike’s not running one just so we all go together .
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Thomas Cook trip criteria
- Thread starter 183sash
- Start date
Are you saying that the two got tickets from the supporters club didnt get accepted on the TC booking, presumably because the ticket isn't on their account? Or has the TC sold out?
Bizarre given they're on general sale.
Bizarre given they're on general sale.
Not sure the full story 100%, as we only discussed it at the match last night but my understanding was that TC have sold all the seats on the plane and are dishing out the places based on loyalty points as opposed to first come first served but with a guaranteed ticket via supporters club.Does this mean I could gazump a supporter who had booked on a TC trip weeks before at the last minute because I had more points than him ( I’m not saying one way is fairer than the other , just want clarity of the rules )Are you saying that the two got tickets from the supporters club didnt get accepted on the TC booking, presumably because the ticket isn't on their account? Or has the TC sold out?
Bizarre given they're on general sale.
bobbin blue
Active Member
- Joined
- 4 Jun 2009
- Messages
- 40
my son has had the same problem got his ticket through a supporters club and Thomas cook wont accept him on the flight
due to the ticket not being in his name.
due to the ticket not being in his name.
Tim of the Oak
Well-Known Member
- Joined
- 29 Dec 2012
- Messages
- 18,110
Not sure the full story 100%, as we only discussed it at the match last night but my understanding was that TC have sold all the seats on the plane and are dishing out the places based on loyalty points as opposed to first come first served but with a guaranteed ticket via supporters club.Does this mean I could gazump a supporter who had booked on a TC trip weeks before at the last minute because I had more points than him ( I’m not saying one way is fairer than the other , just want clarity of the rules )
Kevin Parker who is in charge of the Official Supoorters Club has asked for the names / Supporter Numbers of any Branch members who have missed out with Thomas Cook. I think he is trying to help to sort this. Cheers
Hope it works , need my drinking partners on this TC/Saga tour trip !Kevin Parker who is in charge of the Official Supoorters Club has asked for the names / Supporter Numbers of any Branch members who have missed out with Thomas Cook. I think he is trying to help to sort this. Cheers
Thomas Cook travel with city is based on loyalty points solely
If you don't qualify in you're own right you don't get on their plane.
But the tickets have gone on open sale so everyone will qualify in their own right.
blue b4 the moon
Well-Known Member
I suspect that if you've got 18k points and a ticket you have first call over somebody with 16k & a ticket etcBut the tickets have gone on open sale so everyone will qualify in their own right.
bainy
Well-Known Member
my son has had the same problem got his ticket through a supporters club and Thomas cook wont accept him on the flight
due to the ticket not being in his name.
The issue here is the supporters club have not issued the ticket in the name of the travelling supporter - therefore someone else is getting the points and the supporter travelling is missing out