Season Tickets - 2023/24

East Level 2 said:
The email from the club related to Android users who had deleted their 2022-23 tickets, not to tickets in the expired section of the wallet.
Mine is also in the expired area but shows 2023-24 and has the correct seat details. Will it become live nearer the time? It shows a QR code, will that be enough?
Click to expand...
I phoned the club up and the lad sent me an email with a link. The link cancelled the card in the expired area and put it on the right place. 10 minutes to get through, two minutes to sort it.
 
Segga said:
There is a way to send someone without a supporter number your season ticket for a game.
Transfer your ticket to any one in your F&F doesn’t matter who then select your own email address and you will get emailed your own ticket for the game. You can then forward that email on to whoever you wish and they just click on the link and it generates the ticket to their phone.
Click to expand...

You sure this works pal?
 
Segga said:
There is a way to send someone without a supporter number your season ticket for a game.
Transfer your ticket to any one in your F&F doesn’t matter who then select your own email address and you will get emailed your own ticket for the game. You can then forward that email on to whoever you wish and they just click on the link and it generates the ticket to their phone.
Click to expand...
Just tried this. Couldn’t get it to work.
 
I wonder if the format for mobile is changing for the coming season? My 2023-24 SC was showing with seat details but no entrance and fixture just showing V but no upcoming fixture. This is fine for access anyway. Now it's changed to show seat details, entrance number and it says Season Ticket 2023-24 but there is no room for displaying fixtures. As it is just a mobile version of a physical SC this makes sense.
 
Invisible Man's Bandage said:
I wonder if the format for mobile is changing for the coming season? My 2023-24 SC was showing with seat details but no entrance and fixture just showing V but no upcoming fixture. This is fine for access anyway. Now it's changed to show seat details, entrance number and it says Season Ticket 2023-24 but there is no room for displaying fixtures. As it is just a mobile version of a physical SC this makes sense.
Click to expand...

Same for me. Says correct season and seat number but no fixture team as yet.

I'm on Android but by dad is Apple and his has the team.

Makes it all the more strange because I also have a copy of his season ticket in my wallet and no team.
 
Invisible Man's Bandage said:
I wonder if the format for mobile is changing for the coming season? My 2023-24 SC was showing with seat details but no entrance and fixture just showing V but no upcoming fixture. This is fine for access anyway. Now it's changed to show seat details, entrance number and it says Season Ticket 2023-24 but there is no room for displaying fixtures. As it is just a mobile version of a physical SC this makes sense.
Click to expand...
On iPhone it has the fixture all same details on mine as the previous seasons
 
On my ST pass on my iPhone , under Pass Details there’s no QR code displayed like last season, just a mini blue season ticket logo. I usually scan the QR code to enter so hopefully it updates to show a QR code.
Anyone else have this?
 
tolmie's hairdoo said:
Same for me. Says correct season and seat number but no fixture team as yet.

I'm on Android but by dad is Apple and his has the team.

Makes it all the more strange because I also have a copy of his season ticket in my wallet and no team.
Click to expand...
As the fixture details are just for information maybe they aren't bothering this coming season. It doesn't need to show the correct fixture to gain access to the stadium as the code doesn't change from match to match. Obviously a lot of people get stressed when the correct fixture isn't showing and they think they won't be able to get in.

This is how mine looks now. It has changed since I checked a few days ago
Screenshot_2023-08-07-11-08-02-281_com.google.android.gms~2.jpg
 
Last edited:
GeorgeR said:
On my ST pass on my iPhone , under Pass Details there’s no QR code displayed like last season, just a mini blue season ticket logo. I usually scan the QR code to enter so hopefully it updates to show a QR code.
Anyone else have this?
Click to expand...
Click the three buttons top right and then pull downwards in the next screen to update it, should work
 
Invisible Man's Bandage said:
As the fixture details are just for information maybe they aren't bothering this coming season. It doesn't need to show the correct fixture to gain access to the stadium as the code doesn't change from match to match. Obviously a lot of people get stressed when the correct fixture isn't showing and they think they won't be able to get in.

This is how mine looks now. It has changed since I checked a few days ago
View attachment 89218
Click to expand...
Mine is exactly the same format as yours, there doesn't look like there anywhere to add the next match.
 
GeorgeR said:
On my ST pass on my iPhone , under Pass Details there’s no QR code displayed like last season, just a mini blue season ticket logo. I usually scan the QR code to enter so hopefully it updates to show a QR code.
Anyone else have this?
Click to expand...
same ...but usually you don't need to scan the QR code
 
Invisible Man's Bandage said:
As the fixture details are just for information maybe they aren't bothering this coming season. It doesn't need to show the correct fixture to gain access to the stadium as the code doesn't change from match to match. Obviously a lot of people get stressed when the correct fixture isn't showing and they think they won't be able to get in.

This is how mine looks now. It has changed since I checked a few days ago
View attachment 89218
Click to expand...
I rang them this morning and they said that the details of the game will update before the Newcastle game. Mine is the same as yours, but as long as it has a code I am not too worried...YET!
 
I am still getting the error when trying to add to wallet. Phoned up City today & waited 35 minutes. The girl on the phone sent me a link by text & by email. I didn't receive the email link & the text was sent as a voicemail to my home number.
Getting to the point of sacking off my seasoncard as I've now got to go through the process again.
 
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