Tipping on ordering

[blueparrot]

But you pay the price quoted, what you don't do is get shamed to pay more when you walk into a business. They are relying on customers not causing a scene it's an insidious practice and it should be stamped out.

If not by law but by more people telling them to fuck off.

That's exactly what I said, the restaurant model is different to other businesses but if it wasn't instead of the bill saying £100 plus service charge it would just say £110 you would pay the same but without the transparency of part being the service charge that you can refuse.Maybe knowing the service charge can be refused and they lose money means you get better service.
Service charge or no service charge don't kid yourself you'll pay less.

 

[mexico1970]

That's exactly what I said, the restaurant model is different to other businesses but if it wasn't instead of the bill saying £100 plus service charge it would just say £110 you would pay the same but without the transparency of part being the service charge that you can refuse.Maybe knowing the service charge can be refused and they lose money means you get better service.
Service charge or no service charge don't kid yourself you'll pay less.

The way it's worded is that you can refuse the service charge if you feel you had bad service or you weren't happy with your meal. If you really seriously think about the wording it's a little bit on the nasty side.

The option to tick a box that explains that you just want to pay what the food is advertised for would be a start.

 

[blueparrot]

The way it's worded is that you can refuse the service charge if you feel you had bad service or you weren't happy with your meal. If you really seriously think about the wording it's a little bit on the nasty side.

The option to tick a box that explains that you just want to pay what the food is advertised for would be a start.

Well it isn't going to happen service charge is becoming more or less the industry standard now,

 

[pride in battle]

No it isn't my responsibility to pay the staff, that's on the business. The prices should go up if the business can't manage instead of surreptitiously sneaking a guilt trip onto customers.

I wouldn't go to a place where they had a service charge or was expected to tip anyway so it's a moot point, if I ever did I would pay the price advertised because I am not easily shamed/conned.

So where do eat as most restaurants have a service charge ?

 

[mexico1970]

Well it isn't going to happen service charge is becoming more or less the industry standard now,

We need a drive to explain to people how to say no.

Give me some free money!

No!

Would you like to pay an extra 15% just for the hell of it?

No!

Now that should be the industry standard.

 

[blueparrot]

We need a drive to explain to people how to say no.

Give me some free money!

No!

Would you like to pay an extra 15% just for the hell of it?

No!

Now that should be the industry standard.

Yes you still don't get it, the alternative to no service charge isn't to not pay it or pay 10 or 15% less, the alternative is just not to see you are paying it. Put it this way you can have your drive but my son has worked in a few ,all be it higher end, restaurants and he's only once or twice had anyone question the 12%, in fact the more often occurence is customers giving him a bit of cash on top of the service charge so don't think your drive, has the support you imagine.

 

[mexico1970]

Yes you still don't get it, the alternative to no service charge isn't to not pay it or pay 10 or 15% less, the alternative is just not to see you are paying it. Put it this way you can have your drive but my son has worked in a few ,all be it higher end, restaurants and he's only once or twice had anyone question the 12%, in fact the more often occurence is customers giving him a bit of cash on top of the service charge so don't think your drive, has the support you imagine.

I don't see what's hard not to get here, you go into a business and you know the price you are paying because you actually ask, if when you get home you realise the company/business has taken more than advertised or agreed to then it's thieving.

If you don't like the price quoted by said business then go somewhere else.

 

[grunge]

That's exactly what I said, the restaurant model is different to other businesses but if it wasn't instead of the bill saying £100 plus service charge it would just say £110 you would pay the same but without the transparency of part being the service charge that you can refuse.Maybe knowing the service charge can be refused and they lose money means you get better service.
Service charge or no service charge don't kid yourself you'll pay less.

It 100% shouldn't be different. Tips have always been a Bonus for good food/service, not a right.

Tip's becoming a necessity seems to have come about in the last few years and any business running a model where tips are a necessity rather than a bonus needs a slap and needs outing publicly, especially if its a chain. we really need to push back on a system where business owners feel they can get away with the American system.

 

[blueparrot]

It 100% shouldn't be different. Tips have always been a Bonus for good food/service, not a right.

Tip's becoming a necessity seems to have come about in the last few years and any business running a model where tips are a necessity rather than a bonus needs a slap and needs outing publicly, especially if its a chain. we really need to push back on a system where business owners feel they can get away with the American system.

Maybe it's an age thing older people remebering how it was, the industry has changed and none of my children or their peers have the slightest issue with it just see it as normal.Don't expect it to be changing back.

 

[City Hobgoblin]

 

[grunge]

Maybe it's an age thing older people remebering how it was, the industry has changed and none of my children or their peers have the slightest issue with it just see it as normal.Don't expect it to be changing back.

Its certainly something that is newer to the market so its in a good place to have push back.

Wahaca got a total kicking back in 2015 trying to introduce some bad tipping practices, so pushbacks have happened and have worked.

Mexican-style Wahaca is latest food chain to be accused of unfair tipping policy

Wahaca waiter tells Observer he was effectively being asked ‘to pay rent’ to work at restaurant

www.theguardian.com

As I say, out the companies doing it and see if anything happens in terms of boycots to push back.

Tipping in America has become obscene and we need to not let that happen here. places over there still pay a base rate of something like $2.71 an hour.

 

[DiscoSteve]

I'm quite happy with a Service Charge on the bill at the end simply because you can, if you feel so, to ask for it to be removed - if I can I like to put 10% in cash in the hand of server instead but I do recognise that means it is possible that no every one involved in the delivery of my meal/drinks gets a tip. When added to the bill you have to take it on trust that the tip goes to the right people - with large organisations as a rule I think thats OK

 

[grunge]

I'm quite happy with a Service Charge on the bill at the end simply because you can, if you feel so, to ask for it to be removed - if I can I like to put 10% in cash in the hand of server instead but I do recognise that means it is possible that no every one involved in the delivery of my meal/drinks gets a tip. When added to the bill you have to take it on trust that the tip goes to the right people - with large organisations as a rule I think thats OK

To be honest the only time i've ever asked for it to be removed was to give a bigger tip when were at a place somewhere that was really good.

Some top end restaurants i've been to actually block tips as they pay a decent wage so the tips are not needed, top end being Michelin star level.

 

[blueparrot]

I'm quite happy with a Service Charge on the bill at the end simply because you can, if you feel so, to ask for it to be removed - if I can I like to put 10% in cash in the hand of server instead but I do recognise that means it is possible that no every one involved in the delivery of my meal/drinks gets a tip. When added to the bill you have to take it on trust that the tip goes to the right people - with large organisations as a rule I think thats OK

Not payng it with the bill and leaving a cash tip is actually quite common. Only issue with a cash tip is whether the waiter pockets it where the service charged will get shared between everyone from the kichen porters to the bar staff etc.Think the cases of the staff not receiving the service charge will be few and far between,but guess it will happen.

 

[smevchenko]

The price of the food/drink in a restaurant should be dictated by the cost of all the elements to produce it. That is the price on the menu, and that is what they should get.

If the service is excellent, which is pretty much in control of the waiter/waitress, other than delays in the kitchen, then the server will get a tip.

 

[tweety]

Its certainly something that is newer to the market so its in a good place to have push back.

Wahaca got a total kicking back in 2015 trying to introduce some bad tipping practices, so pushbacks have happened and have worked.

Mexican-style Wahaca is latest food chain to be accused of unfair tipping policy

Wahaca waiter tells Observer he was effectively being asked ‘to pay rent’ to work at restaurant

www.theguardian.com

As I say, out the companies doing it and see if anything happens in terms of boycots to push back.

Tipping in America has become obscene and we need to not let that happen here. places over there still pay a base rate of something like $2.71 an hour.

I had several Americans in my taxi over the years and not one of them tipped which I thought was strange. Maybe they had tipping fatigue from the goings-on back home. Anyway no fucks were given.

 

[Magicpole]

I have been to a few places in the last year or so where very strange tip culture is starting to creep in. Mrs and I went for a meal today in a Pizza restaurant where the food was really good, half decent value and will more than likely go again. However when we went in, we got sat down at a table and the waitress said you could go to the bar to order or "the best way is to order on the app". No problem with ordering off the app, but as you pay it is asking for 5%, 10%, 15%, 20% or other amount tip. There is a button at the bottom that says maybe another time. I find this really weird as I am not against tipping but I would like to do it at the end of service? All that had happened was we had been sat down at our table.

We went to a couple of bars in London about 6 months ago too where we had just ordered a couple of drinks at the bar and the drinks had not even been served before you pay and being asked to tip.

Am I missing something?

Apart from.a few quid?

 

[blueparrot]

The price of the food/drink in a restaurant should be dictated by the cost of all the elements to produce it. That is the price on the menu, and that is what they should get.

If the service is excellent, which is pretty much in control of the waiter/waitress, other than delays in the kitchen, then the server will get a tip.

Doesnt that include staffing costs amongst many other overheads, so the question is, should the all staffing costs be more and paid by the restaurant then put on your bill giving you no choice, or should a part of the staffing costs be an optional sevice charge?

 

[smevchenko]

Doesnt that include staffing costs amongst many other overheads, so the question is, should the all staffing costs be more and paid by the restaurant then put on your bill giving you no choice, or should a part of the staffing costs be an optional sevice charge?

Well, my point was more, if I go down the route of being a chef, i'm probably not expecting tips. If i'm a server, then excellent service sometimes results in a tip.

I'm not tipping when out for a meal because the food was excellent, that should be the case wherever you go (within reason, food quality etc), i'm tipping because the service provided from the serving staff was excellent.

 

[55yr old teenager]

You were asked to pay before you got your drinks? Mental

I was at a bar in Cheadle a couple of weeks ago, can't remember the name of it. I was using my phone to pay and was asked did I want to leave a tip!! I dont mind paying a tip if I have been for a meal and the service and meal were good, but not when I am ordering drinks only.