Recent content by Alex - City Matters

I’ll pass this onto Michael Ash, who’s the Over 65s representative, as it was his suggestion I believe and he is closer to the detail. Let me get back to you.

With the launch of the new Premier League Fan Engagement Standard last summer, the club were very keen to tighten up the sub-groups. This was good from a governance perspective, but it also saw them be very strict on limiting membership to four representatives. I personally took that as an...

It’s the next City Matters ticketing sub-group on Monday evening. Whilst this is a scheduled in meeting, it is clearly another chance to raise the wider frustration around season tickets. One of my own reflections recently is that it would be better to directly involve you all prior to the...

Wednesday did feel particularly egregious in this regard, particularly with the number of “influencers” in the home end. This was particularly annoying for me given the good step we achieved with the matchday criteria. So it pretty much points to the third party resale websites or the...

City Matters and the 1894 Group have the next meeting with the club on the North Stand a week on Monday. It’s my understanding that the club will be bringing some more concrete plans on things like seating and hospitality. Based on the research I have seen (both produced by the club and...

Had some clarification on Gold+. The price will be the price of a regular Gold season ticket, plus the £150 (or £75), should you attend every game. The match by match price will vary based on opponent (which is what the club are still working out given next season’s clubs aren’t confirmed)...

Here is the link to provide feedback to the club on the matchday buses: https://mancity.fra1.qualtrics.com/jfe/form/SV_d4pE4nJJtQNR0Me

Thanks for both of your feedback. I think it’s an interesting debate and I don’t have a firm opinion. One the one hand I agree that is good to reward direct attendance in that competition; on the other hand, it’s easier to have one type of criteria that we use for all matches and aligns with...

We worked quite closely with the club on the criteria - not the prices, mind. To their credit, they were receptive and I think we’ve managed to strike a balance between rewarding prior attendance and selling in a timely manner. Glad that we’ve managed to avoid the fiasco that was last year...

Apologies, I haven’t been on here over the weekend. We did raise season tickets (the process more widely) with the club in advance of the last meeting. The December minutes pick this up, and some of the wider products (such as Gold+) were discussed within the ticketing sub-group. That said, the...

Given the lack of visible success, point taken. Although unrelated to the club, I think the report I produced on Istanbul can be considered a win. It was disappointing how the club and UEFA ultimately dealt with it, but the meeting with senior officials from the latter was a positive step. We...

If you are on direct debit, you shouldn't need to make a payment until July and I don't believe they do a credit check. Likewise, the club also introduced last year a Renew Now, Pay Later option whereby you can pay the full amount in July. Either way, if you are struggling then drop me an...

I'm against the price rises. I'm pretty confident most of the reasons have already been set out here, so I won't repeat them. I also think that the £150 premium for Gold+ is completely wrong. I think it's unfair to pay a premium for the exact same product as someone else, and it could also be...

I think the number is around 1,000 in total. Those will be split between a few groups, not least those currently on Silver (who get the choice of Gold or Gold+), including matchday members. As the release says, if they are oversubscribed, it will go on the points of the adult. I'll add to this...

Given that in recent seasons we have had a number of high profile matches to organise tickets for in April/May, the club would like to bring forward the season ticket process this year. That said, the first payment will still come out in July at the earliest. I would expect an announcement...