There is a cabin outside the South Stand (there may be others) that sort this type of stuff out on match days. They are normal very good... But get there as soon as you can as there is normally a queue.
Yep very busy, a number of large groups over lapping. I was speaking to the guide about not having a screen in south stand / Colin bell stand corner, she was equally disappointed as she has a season ticket in the east stand lower which would have made viewing easier for her. Somebody was...
I've been on a group tour of the stadium today. I asked the tour guide why the new pitch hadn't been stitched with synthetics yet and was it planned. She said this would be carried out next week.