Indaparkside
Well-Known Member
- Joined
- 28 Dec 2015
- Messages
- 14,452
Money from the brighton game just hit my account.
Any chance of a sub:)
Money from the brighton game just hit my account.
Any chance of a sub:)
Received an email from City on the 16th of this month to say I would be reimbursed for both the Fulham and the Brighton game within 7 working days. Rang supporter services today to ask where my money is as it is now 10days since the email and 8 working days. Guess what I was told? My money had not been returned as they had the wrong sort code on file for my bank account. When I asked how they had been managing to take my seasoncard direct debit payments over the years and payments due from being on the cup schemes I received no answer. Told the payment would go through soon but they did not want to give me a date in case it did not happen on said date as I would then be disappointed. What a bloody joke.I messaged city regarding my Fulham game refund and queried what had happened to that given people were now being paid out for the Brighton game which Was after that.
Got the standard wait 45 days reply. That's runs out on Sunday so quite clearly I'm not getting mine within 45 days.
Anyone else had or heard anything about Fulham refunds?
I messaged city regarding my Fulham game refund and queried what had happened to that given people were now being paid out for the Brighton game which Was after that.
Got the standard wait 45 days reply. That's runs out on Sunday so quite clearly I'm not getting mine within 45 days.
Anyone else had or heard anything about Fulham refunds?
Yeah, I received payment for Fulham last week.I got a refund for Fulham too
Received an email from City on the 16th of this month to say I would be reimbursed for both the Fulham and the Brighton game within 7 working days. Rang supporter services today to ask where my money is as it is now 10days since the email and 8 working days. Guess what I was told? My money had not been returned as they had the wrong sort code on file for my bank account. When I asked how they had been managing to take my seasoncard direct debit payments over the years and payments due from being on the cup schemes I received no answer. Told the payment would go through soon but they did not want to give me a date in case it did not happen on said date as I would then be disappointed. What a bloody joke.
Not Red Oktober though?Any chance of a sub:)
This is the sort of thing the Supporter reps should be discussing, the ignorant treatment of the match going fans56 days now no refund for Fulham, I passed my bank details to the club 10 days ago after finally getting through since then nothing, numerous calls to the club that get nowhere as can't get through as wait time is always an hour plus, 2 complaint emails sent without reply.
Disgusting treatment of the fans by the club. There are clearly major issues in the ticket office as it's virtually impossible these days to get through to supporter services to enquire about anything and @mancityhelp are very selective in what they respond to