Do we really need these Podcasters?
Do we really need these Podcasters?
It was hilarious, and so pathetically transparent. The minute I saw an email from City yesterday, mine didn’t land until 20.43 as well, but just knew it’d be a complete load of irrelevant bollocks but then hidden near the bottom would be the only point they really wanted to make, which was we are taking your final payment.It's in the Direct Debit T&C's that a seasoncard where the direct debit has been cancelled is not eligible for renewal. Also the holder may lose all points accrued on that card. I very much doubt any refund will be offered, or is even possible to process, for a cancelled card. If a DD isn't paid, then it usually gets cancelled and has to be set up again from scratch.
The payment system and the SeatGeek ticketing system are competely separate entities, with a data feed between them so even if the club suspended the last DD, the ticketing system might automatically cancel the season cards, meaning it'd be a massive issue to get them up and running again for renewal and get new DD instructions.
So people may not like it and obviously it's no consolation if you've lost your job and are skint, but the club may have mde life a lot easier for people (and saved a lot of time and trouble for us and themselves) by taking the final DD. What isn't excusable, as I've said a few times, is their failure ot communicate this properly. They really do need to be more transparent.
Wimbledon has been cancelled.Had tickets through the ballot for the second Tuesday of Wimbledon. Have just received an email within a couple of hours of it being cancelled to say a full refund, the ticket office is working remotely so please bear with them as it might take a while, and I'll be able to buy the same seats for 2021 if I want them. That's the way to do it City! (Yes I know a two week tournament is less complicated than a part completed football season)
It was more the speed and clarity of communication that was impressiveWimbledon has been cancelled.
Our remaining Premier league games haven't.
Had tickets through the ballot for the second Tuesday of Wimbledon. Have just received an email within a couple of hours of it being cancelled to say a full refund, the ticket office is working remotely so please bear with them as it might take a while, and I'll be able to buy the same seats for 2021 if I want them. That's the way to do it City! (Yes I know a two week tournament is less complicated than a part completed football season)