didsburyblu
Well-Known Member
The first review is shocking and is one of many where kids have been let down. The youngsters are our future yet again the club simply doesnt seem to care.(I love Googling the interweb)
You weren't far off with 1 star on Trust Pilot, IMB.
City get 1.5 stars out of 5 stars on Trustpilot. I haven't read the reviews yet. Going to make a brew first.
Mostly about merchandise, but the ticket office and supporter services are mentioned.
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Here you go. (take note City) https://uk.trustpilot.com/review/www.mcfc.co.uk
'Absolute joke!!! Placed an order on 5th Aug for my sons 12th birthday on the 20th Aug. Ordered full kids home kit with Grealish on the shirt. Recieved order confirmation and £107 taken from my account. Then..... no more correspondence. I have emailled every possible email and either get no reply or we'll get back to you in 5days! Then they don't. I've rung customers services over a 120 times at different times of the day after 2 mins answer message is...... we are closed or busy!!! I've rang all numbers on contact list left messages where I can but still not one person has been in contact. I have bought 2 kits a year for the last 6 years from City and this is definitely the most appalling service I have ever received. They've taken the money and not provided the goods, my sons birthday was ruined as this was his main present and he was so upset not to get it. I wouldn't of minded it being late but to have absolutely no communication from their customers service is very amateurish for such an affluent club!!!! Still waiting for replies........'