New Turnstiles v Tottenham Hotspur Tomorrow

[blue44]

I use enterance M and not once have I managed to get in without my grandaughter, a steward or a passing IT professionals help. At nearly 65 I can put it down to my age and being a silly old c**t.

you should of complained to the ticket office before,i did before the start of the 2024/25 season and was granted an old style plastic/physical season card,just been down this morning to collect this season card,after it wasn't delivered to my house,but that's another story.

 

[Etihead]

I might be wrong but I get the feeling the OP maybe a half empty kinda character.

FYI MikeF I consider myself a realist.

If the Helplines at City on a Friday afternoon are dedicated to sorting out mobile ticket issues for the early kickoff tomorrow and they are quoting 1 1/2 hour + waiting time, that tells me all I need to know about the situation. Especially when they have had weeks to sort it out.

 

[pride in battle]

I’m blaming the 9000 who haven’t downloaded their season tickets
Be empty seats everywhere!

How can they not download them, it does it automatically ?

 

[1961_vintage]

As long as I can get out 20 minutes before the end.

From the sounds of it that will be 5 minutes before you get in!

 

[Etihead]

How can they not download them, it does it automatically ?

I think that is the issue the Tottenham match tickets are not automatically downloading for a number of City supporters.

 

[Theblueguy]

Heres a question;
My 13 year old daughter is using my over 65uncles ticket. Would that be an issue with the cameras?
We arent fiddling on price as OAP snd juniors are same

Cameras aren't in use.
You will be fine when it pops up on the screen that it is an Over65 ticket, I am doing the same tomorrow. When you transfer online you cannot change an Over65 to an under18 (as it is cheaper). The only options are to leave it as an over 65 or set it to an 18-21 / adult and pay the difference.

"Error!
You are unable to transfer from Over 65 to Under 18. Please select Over 65 to continue."

 

[Oh YeahOh Yeah]

you should of complained to the ticket office before,i did before the start of the 2024/25 season and was granted an old style plastic/physical season card,just been down this morning to collect this season card,after it wasn't delivered to my house,but that's another story.

Cheers. Wasn't aware you could do that. I'll certainly look into it. Never had an issue when it was the plastic card.

 

[Rodri’s ACL]

 

[East Level 2]

How can they not download them, it does it automatically ?

They have updated in the past, but I thought STs had to be downloaded this season; something to do with the changes to block and row numbers.

 

[Marvin.]

I think that is the issue the Tottenham match tickets are not automatically downloading for a number of City supporters.

There is nothing automatic. You have to download it. If anyone hasn't done it, open your ticket account on your mobile, logi-in, go to season ticke, check the box and click download

 

[Stretford Born Blue]

To get us to the stadium earlier, they’re now offering 20% off drinks etc for season ticket holders, ending at 1130!
They’re expecting chaos!

 

[BertM19]

How can they not download them, it does it automatically ?

Not this season, we've had to redownload them all as they've changed the system with the new turnstiles etc

 

[pride in battle]

Not this season, we've had to redownload them all as they've changed the system with the new turnstiles etc

But apparantly 9000 haven't done it yet ? Sounds bullshit to me.

 

[BringBackSwales]

I predict a fukin riot.

swales out

Oi

 

[didsburyblu]

As much as I hate to mention them that team down the road reverted to NFC only and it was carnage before the arsenal game with lots missing the whole game due to being sent to a never ending ticket office queue

 

[Gordyola]

My 14-year-old cousin has a problem every time she goes in the ground tbf. She gets her ticket transferred but the scanners just don't recognise her phone. She has to be let in via key every week. Hopefully this new system will actually get her in the ground first time. No idea why we can't just go back to them plastic cards we had, or back to the old paper system so the club can pay someone to check it and give a kid a job for 3 hours on a Saturday.

You really think the old systems were perfect? Thousands of cards to post out every season many going missing people forgetting their cards having to have paper tickets after queuing for ages, less people forget their phone Wasnt there Issues with the NFC cards not working? it’s the same tech as the phones except the phones have a better and more powerful chip in them Paper tickets could be forged and again posting them out going missing
The problem is people have an issue and they post on here and the nay sayers rush on the say how the new system is crap then they go to the pub and use NFC without issue Not denying there isn’t problems but it’s usually user error and if people ignore all the notices about renewing their cards due to the upgraded tech then that’s their own fault But they will be able to use the upgraded WiFi to download the new version. The very vast majority of people will have no issues tomorrow
Personally I think the phone NFC system is great I’ve read the emails and upgraded my e-ticket it’s in my virtual wallet waiting for use, probably won’t work now

 

[Gordyola]

How can they not download them, it does it automatically ?

You have to follow the instructions on the email to download the latest version for this season that suits the new system they have installed
Then it will update for each match

 

[mexico1970]

You have to follow the instructions on the email to download the latest version for this season that suits the new system they have installed
Then it will update for each match

It's so hard to prove you're worthy to be a customer these days, gone are the days when businesses would eagerly welcome the sound of your farthing hitting the back of their tills.

 

[Franny 1234]

Oh if only I could lift my leg that high without falling over!! Actually I suppose I could use my walking stick and smash the screen? :-)





Just joking folks, violence and vandalism is not my bag. :-) :-)

Are you sure you wouldn't vandalise a certain Mr Stones ?

 

[Gordyola]

Stadium turnstile upgrades – What you need to know

Now that the domestic season is over, we are upgrading the turnstiles at both the Etihad Stadium and Joie Stadium as part of our stadium-wide efforts to invest in the latest technology.

www.mancity.com