What have the Access Team said to you about this.
Unfortunately, City’s system for helping people with disabilities and their PAs to get Wembley tickets isn’t straight forward. It’s a bit of a nightmare for Branch / Ticket Secs. I’ve sorted the tickets for a number of people over recent years and getting sorted seems to require the Blues to raise their ticket requirements with Access Team. Then Branch Secs request the tickets on the OSC system in parallel and then the two requests are matched up.
There really should be one streamlined system but I’ve found myself having to head over from Leeds to Manchester to get the tickets sorted.
In putting in a load of time to help Blues, I’ve received a range of reactions including grateful fans to others threatening me with legal action and making up that I wasn’t trying to sort their tickets.
People can moan all they want but really the system is inadequate.