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    Third party ticket sites and City (dodgy site ticket claims - p32)

    I've reported this particular website to the Club. That said, with the new Ticketing Compliance Officer in post, the Club have created the following email to report all similar instances to. If you see anything like this, please report it to: touting@mancity.com
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    City to start charging blue badge holders for matchday disabled parking

    Hi Stephen. Mark’s been a great representative on City Matters and a real advocate for fans, but his term is up. Edit: And to say that Mark has been working on this issue. He’s posted an update on his Facebook Group: https://www.facebook.com/share/p/3hPEdySAku1rNxkN/?
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    City to start charging blue badge holders for matchday disabled parking

    The DSA are correct to say that City Matters weren’t consulted on this. That said, I have been informed about this behind the scenes and I’m working with the DSA and others on a response.
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    City Matters Elections

    Another plug for the ongoing recruitment to City Matters. As I said earlier, I think it is important that we retain strong advocates for supporters and I would encourage anyone interested to apply. Also happy to answer any questions...
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    City Matters thread

    On the point regarding matchday ticket prices, I am totally onside with the case that they are far too expensive. I have told the Club that numerous times. I believe that this is already in the public domain, but we have secured agreement with the Club that any returned tickets from the away...
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    City Matters thread

    The Club are obsessed with data like this, as it tells them who has attended, used ticket transfer, ticket exchange or not used their ticket at all. According to the Club, 16,000 season ticket holders didn't attend the Burnley match at home last season. As a result, they can work out whether...
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    City Matters thread

    There’s many legitimate critiques to be made of City Matters, but I’d like to think that being free to publicly criticise the Club isn’t one of them - at least in recent times. As I tried to set out in my foreword, Fan Advisory Boards are here to stay - the Premier League and Club are fully...
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    City Matters thread

    Evening. It was the meeting Loukas attended about two weeks ago. I've just been clarifying what I can say with Danny Wilson, but there is an article the MEN did afterwards.
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    City Matters thread

    Glad to see the recruitment of three new representatives posted already. Very happy to answer any questions that prospective candidates may have. In my view, I think it is critical that we gain three vocal advocates for supporters (not to say Mark and Simon have not been, quite the contrary)...
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    Individual Match Tickets - 2024/25

    That's right. I think there's just over 1,000 Flexi Gold tickets. Appreciate that it isn't easy on whether we use attendance in competition or ticket points for matchday criteria. I err towards the latter given the practical alignment with how we structure other ticket sales, but also to reward...
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    Individual Match Tickets - 2024/25

    Sorry to hear about the hassle many have been through today. As some of you may know, City Matters worked with the Club after the Real Madrid debacle in 2023 to improve match day criteria - explicitly rewarding prior attendance. That's worked relatively well on occasion, such as Madrid last...
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    VAR Discussion Thread - 2023/24 | PL clubs to vote on whether to scrap VAR (pg413)

    Appreciate that there is a poll at the top of the thread, but City Matters are undertaking some research on fans' thoughts on the VAR issue to lobby to the club. Given this is such a subjective decision, with no objective right answer, this feels like the correct approach. The Premier League...
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    FA Cup Final 2024 | Manchester Derby | Sat 25 May 3:00pm

    Should be imminent on the criteria - although expect it to go on sale at the level it sold out at. I believe the plan is for them to go on sale as soon as possible.
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    North Stand Construction Discussion

    Didn’t take it that way :)
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    Third party ticket sites and City (dodgy site ticket claims - p32)

    Absolutely happy to raise specific examples. Drop me an email: alex.howell@citymatters.co.uk
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    North Stand Construction Discussion

    To be honest, I found that the Club weren’t in a position to answer many of the questions around flags and banners, or essentially the specifics of the North Stand. By and large, I don’t think the project is at that stage yet.
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    FA Cup Final 2024 | Manchester Derby | Sat 25 May 3:00pm

    The club have received some additional tickets for the final - over 2,000 across all categories. All of these have been allocated to ticket point holders.
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    Third party ticket sites and City (dodgy site ticket claims - p32)

    Just to provide some assurance, me and Mark Todd have been raising the various incidences of this with the club. Now, we're having limited impact and the club are very keen to leave any significant shake up until the new Ticketing Compliance role is in post, but these concerns are on the record...
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    North Stand Construction Discussion

    I am usually able to share quite a bit (see latest post on the season ticket thread), but the club have been very concerned around confidentiality with the North Stand - perhaps justifiably given commercial interests. That said, given it has taken a fair time after the meeting to get...
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    Season Tickets - 2024/25

    I think people are aware of my stance on Flexi Gold - although I appreciate the flexibility it will offer some and the lack of options for those who want a (somewhat) seasonal ticket. Following our recent Ticketing Sub Group meeting, we asked the club to issue new 'normal' season tickets to...

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