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Kramer:- I have had the identical second reply. Only upside seems to be this line: '...We reported them to the BBC staff responsible but are not able to engage in more correspondence or address new complaints and questions at this stage...' At least somebody seems to have had a word. if that...

I have also now received the generic reply. Have re-complained as follows: The response received to my original complaint is a completely generic response which I believe has been sent out in identical fashion to many varied complaints about the abysmal standard of punditry with respect to...

Another complaint logged

Listened to the match on 5 live at home on my own (no sky). This has been building up all week but after the previous 2 matches confident we can do it. Champagne is in the fridge, glass polished ready on the table. First 20 minutes confident until united score, then think: "well all we need to...