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That's encouraging! Or at least I think it is. I feel a slow descent into madness as I sit constantly refresshing the page and repeating the whole futile process time after time. How many days can this go on? Of course, even if I reach the holy grail of the "complete" part of the process...

I'm trying to get a ticket for the Barca home game. Can anybody advise on the Viagogo site? It's providing the ultimate frustration in constantly teasing me into thinking I'm almost there and just at the point of climax, it tells me somebody has beaten me to the ticket. A lot of the time I...