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Blue Upgrades
- Thread starter Colliahhh
- Start date
mike channon´s windmill
Well-Known Member
- Joined
- 2 Jun 2008
- Messages
- 7,475
How much btw ? Thinking of it but as I live abroad wouldn´t really be worth it as I have a lot of contacts for the 2 or three games I get to. Sharing maybe?hjohn said:Well I was going to come on moaning but just upgraded the lad by phone - 1 hour 30 minutes.
Absolutely no chance online. It wouldn't let me put any details in?
110 Row Z so he'll be happy with that.
Panicking a bit .I´m sure I´ll be ok for the games I choose. Wouldn´t mind a home derby next season though!
mike channon´s windmill said:How much btw ? Thinking of it but as I live abroad wouldn´t really be worth it as I have a lot of contacts for the 2 or three games I get to. Sharing maybe?hjohn said:Well I was going to come on moaning but just upgraded the lad by phone - 1 hour 30 minutes.
Absolutely no chance online. It wouldn't let me put any details in?
110 Row Z so he'll be happy with that.
Panicking a bit .I´m sure I´ll be ok for the games I choose. Wouldn´t mind a home derby next season though!
It was £375 mate but he's in the 18-21 bracket. He'll have to pay full price next year which will be another couple hundred quid I think.
Blue and Proud...
I had 2 windows open, 1 in IE and 1 in Chrome so I could guarantee that the missus and I had seats next to each other. We used the same card. Hers went through no problem and I got the confirmation page, mine came up with a 'Payment Processing Error' and told me to contact CS. I'm in the queue to them right now.
Now we both have the same details in the membership area. We both got the loyalty points, both listed as on the cup schemes we chose, both have our seats listed in the order history. My bank has 2 lots of payments coming out for the price of the season ticket. But on the membership home page, both of us are listed as having no membership for this year, and no extras are listed. Where the renew button used to be is a message to call CS and the phone number for them.
Now the fact that her upgrade had no issue going through, yet she's still listed as having no membership on the main page seems to me like the DB/Server is just cocking up. It is ONLY that page that is suggesting we haven't upgraded.
I'll update after CS answer in about 4 hours ;)<br /><br />-- Sun Jun 17, 2012 12:54 pm --<br /><br />Infact, they just answered and said both have gone through fine. I'd check yours personally, but it does look like the system is just fucking up when trying to display the right details
I had 2 windows open, 1 in IE and 1 in Chrome so I could guarantee that the missus and I had seats next to each other. We used the same card. Hers went through no problem and I got the confirmation page, mine came up with a 'Payment Processing Error' and told me to contact CS. I'm in the queue to them right now.
Now we both have the same details in the membership area. We both got the loyalty points, both listed as on the cup schemes we chose, both have our seats listed in the order history. My bank has 2 lots of payments coming out for the price of the season ticket. But on the membership home page, both of us are listed as having no membership for this year, and no extras are listed. Where the renew button used to be is a message to call CS and the phone number for them.
Now the fact that her upgrade had no issue going through, yet she's still listed as having no membership on the main page seems to me like the DB/Server is just cocking up. It is ONLY that page that is suggesting we haven't upgraded.
I'll update after CS answer in about 4 hours ;)<br /><br />-- Sun Jun 17, 2012 12:54 pm --<br /><br />Infact, they just answered and said both have gone through fine. I'd check yours personally, but it does look like the system is just fucking up when trying to display the right details
SiMCFC
Well-Known Member
Sounds similar to my situation then Stuey, tried ringing but couldn't get through but payment etc definitely taken just says call supporter services, won't worry about it as much now though so cheers for posting
Had to phone in at 11 as had already renewed my blue membership for next season. Got through after 35 min wait then had to cancel blue and buy gold. Got three for me, my
missus and daughter in family stand. Slim picking for 3 together but just glad to succeed. Row g block 138 so could get wet but looking forward to fixture list tomorrow
missus and daughter in family stand. Slim picking for 3 together but just glad to succeed. Row g block 138 so could get wet but looking forward to fixture list tomorrow
Website was no good for me as kept locking up and then I had one in my basket but couldn't get the other! Got through on the phone in the end after 35 minutes and secured two in 326 row V. Had to pay more than we wanted and are nearer the back then we wanted but it's a foot in the door and will look to relocate next season.
eaststandlevel3
Well-Known Member
- Joined
- 7 Aug 2010
- Messages
- 90
I kept trying to check out and failed everytime.
I then got a call from my bank to say I have paid 10 times!
I still dont know if I have a ticket and i have paid over 5 grand FFS
Looks like I will have to call but cant get through
HELP
UPDATE
Well done City, spoke to Jason on customer services and he refunded all the money.
He also moved the seat I bought for the lad to where i am sat as he he only 6.
So I will have one happy lad come his birthday.
He has been to 21 games and not seen us lose and also 1 fa and premier league trophy.
Not like me I had to wait 44 years!
Wafty Cranker
Well-Known Member
- Joined
- 31 Mar 2006
- Messages
- 1,109
Baker Boy said:Website was no good for me as kept locking up and then I had one in my basket but couldn't get the other! Got through on the phone in the end after 35 minutes and secured two in 326 row V. Had to pay more than we wanted and are nearer the back then we wanted but it's a foot in the door and will look to relocate next season.
I had the same problem as you mate. It didn't seem to like you trying to buy 2 cards. I managed it in the end after logging out and back in, but when I logged back in loads of the tickets had gone already, so am on Row R in 323.
Fingers crossed for some decent neighbours, as when I first logged in I got 1 right down near the front of the 3rd tier but wouldn't let me pick. My loss someone elses gain I suppose.
Like you say a foot in the door and hopefully move next season unless we're sat with a good bunch.