Borussia Dortmund (H) - Wed 14th Sept, 20:00 | Pre-Match Thread

[LongsightM13]

Same problem here but sorted earlier on iphone:

Selected Spurs ticket
Clicked the 3 dots
Turned automatic updates off
Left for 5 mins and turned automatic updates back on
Looked again a few mins later and Dortmund ticket now there

on iphone just click the three dots and then pull the new screen down so it ‘bounces’ back, ticket will update immediately. Works every time I’ve done it

 

[Mariosfireworks]

Mine updated finally (blue) , but my second ticket would not download or transfer. Got onto supporter services this morning and they resolved problems whilst I was on the phone. 2nd ticket is white typical of CL format.
Sounds like this time round was not straightforward.

Well I'll be, supporters services sorting something out, still waiting after 7 months and god knows how many phone calls to sort the issue I have out, and before anyone makes the pun I mean issues with my account

 

[chesterbells]

Well I'll be, supporters services sorting something out, still waiting after 7 months and god knows how many phone calls to sort the issue I have out, and before anyone makes the pun I mean issues with my account

Haha, that did make me laugh out loud. Quality mate, and I mean that sincerely.

 

[aguero93:20]

Well I'll be, supporters services sorting something out, still waiting after 7 months and god knows how many phone calls to sort the issue I have out,

They have these blue pills...

 

[Oooh Curley Wurley]

on iphone just click the three dots and then pull the new screen down so it ‘bounces’ back, ticket will update immediately. Works every time I’ve done it

Any info re google wallet - mine still saying spuds
Thanks in advance

 

[birchwoodgingerste]

Ederson
Cancello
Gomes
Dias
Akanje
Rodri
Bernardo
Kdb
Grealish
Haaland
Foden
4nil city

 

[LongsightM13]

Any info re google wallet - mine still saying spuds
Thanks in advance

Sorry mate no idea but if you type ‘google ticket update’ or ‘android ticket update’ into the search bar you should find something, there have been plenty of threads over the last 18 months or so

 

[blue whippet]

Toggling auto updates on and off usually sorts the issue on Apple.

I'm android, a google phone. I have had a fiddle with updates and the like. I think if by mid afternoon the phone is still saying spurs I'll have to phone the ticket office. It was quite late changing to spurs so hopefully all will be well. I get nervy after phone updates though.

 

[Gio's mate]

I'm android, a google phone. I have had a fiddle with updates and the like. I think if by mid afternoon the phone is still saying spurs I'll have to phone the ticket office. It was quite late changing to spurs so hopefully all will be well. I get nervy after phone updates though.

Mine has changed to Dortmund but my Dad's still showing Tottenham (both on my phone).

I just rang the ticket office and they said there was an error with it loading to his season ticket, and they have sent me a mobile ticket instead.

Only took 5/10 mins to get through.

 

[blue whippet]

Mine has changed to Dortmund but my Dad's still showing Tottenham (both on my phone).

I just rang the ticket office and they said there was an error with it loading to his season ticket, and they have sent me a mobile ticket instead.

Only took 5/10 mins to get through.

Thanks for that. Looks like I will have to ring them then.