Should be able to get into the ticketing website without any e- mail or text link, I did.This year was the first time I received a text with the link to get tickets , dont know why I haven't in the passed. Tried to do it through my membership number and pass word on my laptop but it kept saying tickets weren't available, but they were through the link on my text ! So had to fiddle around on my little phone to get tickets. Yet my son could get into his membership and get tickets in the evening BUT he wasnt sent a text with the link !. Seems not all Citizens card holders get sent texts with the link, and you need the link to get into the que City need to sort that out it's not fair that some fans get the link and some dont or does it depend on how many points you have ?