Passittogordon
Well-Known Member
- Joined
- 18 Jul 2017
- Messages
- 347
The service industry is populated by the second rung up the ladder. First rung being unemployed and not arsed about it. Anyway the second rung is populated by people who cant really give a fuck but at the same time understand that they need a wage so that they can vote on britans got talent. Biggest problem with customer service is we have a massive attitude problem of meh fuck it and that will do, where there is no real insentive to improve because people will buy it anyway. However if you look at the service industry in say America where the customer is king and the employee needs to lick arse to get a tip or a bonus.. you get service with a smile.