e.on electricity

[marco]

while i'm on a rant, two weeks ago i received a bill off e.on electricity for £409.69,i am on a pre payment meter and have been for 13 years,i chose to have a pre payment meter because it suits me 'no heavey bills' how in this world can i be over £400.00 in debt when on a pre payment meter,i have phoned e.on and been put on hold and after 25 minutes been cut off so i wrote recorded delivery and guess what no response i then emailed 'no response' today i have the red letter, what the fuk do i do???

 

[Kinky by name]

PM mate

 

[TINY]

The reason the debt accrues is due to the delay in price increases being passed onto the meter. It's, unfortunately, your responsibility to make sure you're paying the right amount throughout the year. This is a nice sneaky pay of electricity companies not allowing you to move supplier. I work as a debt collector and this happens A LOT.

 

[marco]

The reason the debt accrues is due to the delay in price increases being passed onto the meter. It's, unfortunately, your responsibility to make sure you're paying the right amount throughout the year. This is a nice sneaky pay of electricity companies not allowing you to move supplier. I work as a debt collector and this happens A LOT.

ok i see you point,but to have a £400 debt is some bloody increase,now i am sure the legal facts are as i have researched today are that eon's meters are chipped and can be ajusted at any time at source via the pre payment reader at source 'the shop' surley if they are not charging the correct amount then its threre loss,if what you say is correct,tying you with debt to keep hold of your custom,that is ilegal but very very clever on behalf of the supplier,one that will eventually be taken to court,but lets face it who is big enough to take eon to court

DROP IT OR SEE YOU IN COURT E.ON

 

[TINY]

Of course me saying that its a sneaky way is just me presuming, but we've had this argument many times, and plenty of people have wanted to take Eon all the way to fight it. However unfortunately, it's your responsibility to make sure the meter is calibrated properly, you can kinda make yourself a nuisance too. Every month phone Eon and tell them you want an engineer to come round to make sure the prices are correct. But, as I say mate, you don't have a leg to stand on. I'd reccommend paying it asap if you can though, if they do decide to send it to a debt recovery, they add charges on there too. You can pay it through your meter, like if you put £20 on, then say...£3 go towards the debt and £17 towards electricity. Obviously I'd reccommend paying a little faster, but depends on the situation.