Hey Prestwich, I'm on same tariff as you ending in November £84 a month. Auto switching to Octopus soon. I'm leaving them to do all the work. The DD will transfer over and I've got all the meter readings, so should all come out evenHaving a barney with my energy supplier, Avro. I'm on a fixed tariff so pay by fixed monthly DD, which goes out on the 14th but my statement date in 25th. So I'm paying 11 days ahead of my statement. During the winter months I'm obviously using more than the monthly DD amount but less in the summer months.
Last month I moved into credit, so asked them to move my DD date to after my statement date and only charge me for the balance outstanding. They didn't respond, then took the full £79 and said they wouldn't do that, as I'd be in debit, which they wouldn't allow. Yet I'm in debit most of the billing year, which they have no problem with. My contract is up in 2 months so I've cancelled my next DD and raised a formal complaint.
Is anyone on a fixed tariff, paying by monthly DD but only paying the statement balance every month?
I’m about £100 in credit with Bulb.
Had an email from them today asking me to increase my monthly payments to build more credit in my account.
Given the current climate, good luck with that lads…no fucking chance.
Having a barney with my energy supplier, Avro. I'm on a fixed tariff so pay by fixed monthly DD, which goes out on the 14th but my statement date in 25th. So I'm paying 11 days ahead of my statement. During the winter months I'm obviously using more than the monthly DD amount but less in the summer months.
Last month I moved into credit, so asked them to move my DD date to after my statement date and only charge me for the balance outstanding. They didn't respond, then took the full £79 and said they wouldn't do that, as I'd be in debit, which they wouldn't allow. Yet I'm in debit most of the billing year, which they have no problem with. My contract is up in 2 months so I've cancelled my next DD and raised a formal complaint.
Is anyone on a fixed tariff, paying by monthly DD but only paying the statement balance every month?
Don't go with Bulb. Shocking company who I hope go out of business
Thanks :)
Narrator: Bob is already with Bulb.
Been bang on for us, and you get to play a little game of roulette every time you submit a reading. Never won fuck all though.Octopus is a good transfer and probably the one we would have migrated to given a choice.
Once again, we've been with Octopus for a couple of years and they have been bang on.Thanks I was referring to the Avro deal 8(.
I will probably wait until I hear from Octopus but i suspect thry are going to be no better or worse than anything else on the market at this time.