Flight 12 Champions League Final

mcfc-mike said:
They’ve basically just replied that as I didn’t pay for the flight I’m not entitled to compensation.
Despite the fact they’ve already compensated a fair few people.

provably just trying it on , but I’ll keep on at them :)
Click to expand...
If you use the Jet2 online claim form it should go through to the correct people to sort it without any real communication after you have submitted your evidence other than to confirm you want to proceed and provide your bank details.
If you go through via customer services you will probably get people who do not really know the rules so avoid that route.
The EU rules state that it is the person who was delayed that is entitled to the compensation, not the person who paid.
 
Centur100ns said:
If you use the Jet2 online claim form it should go through to the correct people to sort it without any real communication after you have submitted your evidence other than to confirm you want to proceed and provide your bank details.
If you go through via customer services you will probably get people who do not really know the rules so avoid that route.
The EU rules state that it is the person who was delayed that is entitled to the compensation, not the person who paid.
Click to expand...
I went via the claim form for delay claims
 
I received 2 emails from Jet2 ... one saying I was due the money & requesting my bank details ... and one saying I was NOT due compensation because I didn't pay for the flights.

I sent the first person my bank details, and ignored the second.

And the money arrived in my bank account yesterday.
 
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