Mcafee
- Thread starter wahablue
- Start date
Sorry this refers to Mcafee
Citizen of Legoland
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- 15 Jan 2013
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Just contact your bank, it's probably a simple error but they will (or should do if they're any good) put the funds back in while they investigate.
FantasyIreland
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Mods please merge with the EDS thread.
;-)
;-)
GornikDaze
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- 9 Jul 2012
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The Nanny?
Thank for your help,will go first thing Monday morning.
ali benarbia's studs
Well-Known Member
seriously dodgy cunts, owners a loom(lunatic).
Contact your bank!
Contact your bank!
Blue Smarties
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Depending on the outcome of the visit to your bank, I’ve had a look on their website and the below might be an option:
How do I get McAfee to stop taking money from my account?
For the second time McAfee have removed money from my account - I do not want your product - hiw do I prevent access to my account? i am very worried that you can remove money without asking first.
forums.mcafee.com
Go to your account page here and sign in using the email and password that you use to access that account and then turn off ther auto-renewal.
http://home.mcafee.com/Default.aspx?culture=EN-GB (See 'My Account' in the top right corner).
Then contact Customer Service to get a refund:
To speak with a Customer Service representative, call 020 79490107. You may be asked for your registered email address and order number. Telephone charges may apply.
Estimated wait time: 10-30 minutes
Hours of Operation: 09.00-18.00 local, Monday through Friday
Alternatively contact them by online Chat here: http://service.mcafee.com/LocaleSelect.aspx?lc=2057&sg=CS&pt=1&st=CHAT
Chat online with a Customer Service representative for answers to questions such as billing and account related inquiries.
Estimated wait time: 2 minutes
Hours of Operation: 09.00-17.00 local, Monday through Friday
There is also an email option which I don't recommend as a) it is the slowest method, and b) account matters are best dealt with one-on-one.
Bigga
Well-Known Member
Banks are often useless when it comes to recurring fees as they say you will have to get the source to stop their renewals, but if you can't get a hold of them...!!
As for the above, it may work but if @wahablue hasn't been with them for years, it will be a latent activation, so i think the issue is one the poster not clearing his computer from all things McAfee, which embeds itself into programs, ironically, like a virus!!
It is most likely the poster will have keys embedded and hard to detect which will keep sending info back to the company (which is why one gets pop ups to prompt a sale).
I suggest you search an 'uninstaller' programme like... 'Your Uninstaller', an old programme, but very good. This will search for and remove root keys for you.
As for the above, it may work but if @wahablue hasn't been with them for years, it will be a latent activation, so i think the issue is one the poster not clearing his computer from all things McAfee, which embeds itself into programs, ironically, like a virus!!
It is most likely the poster will have keys embedded and hard to detect which will keep sending info back to the company (which is why one gets pop ups to prompt a sale).
I suggest you search an 'uninstaller' programme like... 'Your Uninstaller', an old programme, but very good. This will search for and remove root keys for you.