Open Letter on Season Tickets and Pricing | Club announce price freeze on "general admission season tickets & PL match tickets" for next season (p163)

Done your best for everyone mate. Cheers.
However, Istanbul taught me, that the club don’t give a crap about loyal fans. Hence, no response from the club. They never respond and may as well stick their 2 fingers up again. Consistent, I’ll give them that.
That was a disgrace wasn’t it.

I don’t know how someone wasn’t killed that night with the chaotic mess at the end. Watching people cross a dual carriageway road with no lights with cars driving at 70mph plus was heart on mouth stuff.

The silence of the club said it all.
 
That was a disgrace wasn’t it.

I don’t know how someone wasn’t killed that night with the chaotic mess at the end. Watching people cross a dual carriageway road with no lights with cars driving at 70mph plus was heart on mouth stuff.

The silence of the club said it all.

Almost 10 hours on a fucking 'shuttle bus' that day. No air-conditioning, toilets or water provided. People throwing up, others having to get out and having to have a piss on the roadside.

Drivers that didn't know where they were going and driving aimlessly around Istanbul. One of my buses refused to go above about 5mph uphill and ultimately broke down. Leaving us stranded on the roadside until we were rammed onto an already full coach following.

People having water and suncream confiscated in 30 degree heat or whatever it was at the time.

Extortionate prices for cans of beer (or anything for that matter) which they sold out of pretty much straight away.... unless you paid even extra to the cunts not putting it through the till.

Only one or two places providing food for thousands of fans with ridiculously long queues. Know somebody that wasted about 45 mins in one and they'd sold out before they'd even got to him. I went without food all day due to the buses and queues.

Horrible seats in the stadium that everybody got cuts on.

Car park a silly distance away from the stadium and on gravel making it virtually impossible to pass with a wheelchair. Saw some people getting carried and wheelchairs being dragged backwards.

Nobody giving directions after the game and then greeted with only about half a dozen 'shuttle buses' to take 10s of thousands of fans away from the stadium with planes to catch.

The shuttle buses couldn't move anyway as they'd let hundreds of mafia run taxis into the car park and blocked it. Leaving many as you allude to; playing chicken on the motorway in darkness or having to pay the mafia taxi drivers that had now bumped up their prices amidst the chaos to a 100 euro+ for a couple of miles journey.

People paying for tickets up to 600 euro in face value for the privilege of dealing with all of the above.

It was comfortably the worst organised event I've ever been to and considering it's that high profile and it is competed for annually it was a fucking disgrace. As was our club in the fact that they didn't even mutter a thing. Might have taken a death for them to even acknowledge it which says it all.
 
Almost 10 hours on a fucking 'shuttle bus' that day. No air-conditioning, toilets or water provided. People throwing up, others having to get out and having to have a piss on the roadside.

Drivers that didn't know where they were going and driving aimlessly around Istanbul. One of my buses refused to go above about 5mph uphill and ultimately broke down. Leaving us stranded on the roadside until we were rammed onto an already full coach following.

People having water and suncream confiscated in 30 degree heat or whatever it was at the time.

Extortionate prices for cans of beer (or anything for that matter) which they sold out of pretty much straight away.... unless you paid even extra to the cunts not putting it through the till.

Only one or two places providing food for thousands of fans with ridiculously long queues. Know somebody that wasted about 45 mins in one and they'd sold out before they'd even got to him. I went without food all day due to the buses and queues.

Horrible seats in the stadium that everybody got cuts on.

Car park a silly distance away from the stadium and on gravel making it virtually impossible to pass with a wheelchair. Saw some people getting carried and wheelchairs being dragged backwards.

Nobody giving directions after the game and then greeted with only about half a dozen 'shuttle buses' to take 10s of thousands of fans away from the stadium with planes to catch.

The shuttle buses couldn't move anyway as they'd let hundreds of mafia run taxis into the car park and blocked it. Leaving many as you allude to; playing chicken on the motorway in darkness or having to pay the mafia taxi drivers that had now bumped up their prices amidst the chaos to a 100 euro+ for a couple of miles journey.

People paying for tickets up to 600 euro in face value for the privilege of dealing with all of the above.

It was comfortably the worst organised event I've ever been to and considering it's that high profile and it is competed for annually it was a fucking disgrace. As was our club in the fact that they didn't even mutter a thing. Might have taken a death for them to even acknowledge it which says it all.
But apart from that it went quite well.

;)

PS Sounds like you were on the same bus as me if you were heading back to the airport. I had visions of the bus exploding like The Jolly Boys’ Outing, we were sat at the back next to the engine and you could feel the heat coming through the panel. I could hear Boycie’s line about the fuel line in my head.
 
That was a disgrace wasn’t it.

I don’t know how someone wasn’t killed that night with the chaotic mess at the end. Watching people cross a dual carriageway road with no lights with cars driving at 70mph plus was heart on mouth stuff.

The silence of the club said it all.
We’ve seen a Liverpool fan killed in Bergamo and a Rangers fan killed in Istanbul, both by cars, recently.

The way many Blues were walking back to Istanbul city on the hard shoulder of the motorway in the dark after the game, how we all got home safely is a mystery.
 
But apart from that it went quite well.

;)

PS Sounds like you were on the same bus as me if you were heading back to the airport. I had visions of the bus exploding like The Jolly Boys’ Outing, we were sat at the back next to the engine and you could feel the heat coming through the panel. I could hear Boycie’s line about the fuel line in my head.
We used the metro there and back, not an ounce of bother getting to and from the ground.

We did venture near the buses after the game as we thought going back by the metro it would be full of Inter more than coming to the ground, took one look at the chaos there and went to the metro.
 
We used the metro there and back, not an ounce of bother getting to and from the ground.

We did venture near the buses after the game as we thought going back by the metro it would be full of Inter more than coming to the ground, took one look at the chaos there and went to the metro.
Some of us had no choice but to use the buses. We were the last three on the plane back, not sure they’d have waited much longer, they were already three hours behind schedule. Feels weird that it was only 10 hours from the end of the game to being back home with all that palaver.
 
Alex,

When you decided to escalate this matter to Khaldoon.Had you had any discussions prior with Danny Wilson , Roel De Vries or Ferran Soriano. What had been the escalation process.

Cheers
The open letter also went to Danny Wilson, alongside those others.

More broadly, Danny is the nominated board level official for City Matters. This is something the Club have to do as part of the Premier League Fan Engagement Standard, although I believe that Khaldoon should attend at least one session. Daniel Levy, for example, attends one meeting of the Spurs Fan Advisory Board per season.

With that in mind, Danny was present for both the October and December meetings of City Matters, where we raised our position on season tickets.
 

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