From the City Matters minutes:
“The Club reference the fact that over time the family area has grown to include a wider mix of age ranges due to Seasoncard renewals. The requirement for adults to be accompanied by at least one supporter under the age of 18 hasn’t been enforced for a number of seasons as availability in other areas of the stadium is limited. The Club suggests that it would like to ensure that Level 2 seating in the North Stand is focused on families and that those fans who no longer qualify are asked to relocate ahead of the 2020/21 season. Level 1 of the North Stand would officially revert to an area available for all supporters to purchase Seasoncards or match tickets from the start of the 2020/21 season. This is welcomed by the fan representatives.”