Just over a week ago my Bluetooth speaker started playing up so I thought I’d treat myself to a new one as a kind of early birthday present seeing as me and the wife recently split and I’m also nearly 7 weeks sober (see my alcoholic thread).
I chose the JBL Charge 4 and found a site called SalePhase where I could get it with £10 off and free delivery, total cost of £96.
They sent me a confirmation email with a delivery date of the 16th and a link to track my order. I checked the link yesterday and it wouldn’t load up no matter how many computers I tried, so then I tried their main website - it’s disappeared!
A bit of Google sleuthing soon revealed it’s a fake business and others have been taken in by this site and lost their money. I paid for it with my debit card so filled out an online form with NatWest but don’t hold out much hope of getting my money back.
Can anyone tell me what my chances are and what rules do banks usually follow? This is money I really can’t afford to lose.
I chose the JBL Charge 4 and found a site called SalePhase where I could get it with £10 off and free delivery, total cost of £96.
They sent me a confirmation email with a delivery date of the 16th and a link to track my order. I checked the link yesterday and it wouldn’t load up no matter how many computers I tried, so then I tried their main website - it’s disappeared!
A bit of Google sleuthing soon revealed it’s a fake business and others have been taken in by this site and lost their money. I paid for it with my debit card so filled out an online form with NatWest but don’t hold out much hope of getting my money back.
Can anyone tell me what my chances are and what rules do banks usually follow? This is money I really can’t afford to lose.