johnmc
Well-Known Member
willy eckerslike said:johnmc said:There is not one person on here who, if they had a business where they knew they could get a higher price for what they were selling, would not do exactly that.
Whilst this is true for selling a single product, following a football club is more akin to using a supermarket whereby the customer can be coerced into buying additional products - kit, pies, beer etc.. You may sell your initial product at a higher price, but how much extra will that person buy and for how long. A long term supporter has already demonstrated loyalty that is still an unknown for the new buyer. Supermarkets address this through their loyalty card schemes and City do a similar thing via the points system. It's about finding a balance between retaining the very important support and generating the very important extra revenue. Perhaps the points system isn't enough any more, maybe the club need to start rewarding those fans in other ways.
You cant really compare City and a supermarket. Poeple need food and it is a competitve market. City, really, is either a supporter who can afford to go or a supporter who cant. You will get some people who go as the proce is right or whatever but on the whole its a select target customer group of City fans. Now if that customer group grows and you are albe to charge more the club, unfortunately will do that as it is looking to make money at the end of the day no matter how much we dont like looking at it that way.
What the club will want is the maximum return - If one person offered a billion pounds to be the only one watching the home games then I have no doubt that the club would do that. Loyalty means nothing when its a contest agains pound coins.