johnmc
Well-Known Member
willy eckerslike said:johnmc said:You cant really compare City and a supermarket. Poeple need food and it is a competitve market. City, really, is either a supporter who can afford to go or a supporter who cant. You will get some people who go as the proce is right or whatever but on the whole its a select target customer group of City fans. Now if that customer group grows and you are albe to charge more the club, unfortunately will do that as it is looking to make money at the end of the day no matter how much we dont like looking at it that way.
What the club will want is the maximum return - If one person offered a billion pounds to be the only one watching the home games then I have no doubt that the club would do that. Loyalty means nothing when its a contest agains pound coins.
I'm not 100% disagreeing with your points, but I feel that modern businesses do recognise the value of retaining loyal customers and City should be no exception. The comparison with supermarkets is valid. People can choose to shop with them or not. Fans can choose to go to games (and/or buy merchandise) or not. The way to ensure they keep buying from you is to make them feel valued, or special. I think City try, but could do more. People think fans don't have a choice - they do. You can choose to not go to cup games, not buy the latest kit. Go to fewer games or not at all & watch on TV. If too many start doing this, then revenue will be hit.
Of course if one man is going to offer £1billion for a game, then the club might take it, but seriously, the club have to operate on the basis of getting as many people as they can to the stadium for each game.
But a supermarket doesnt have a set number of people it can let through the door. The club will want to get all seats full at the maximum possible. If one customer (hate that) leaves the club will be happy as long as another customer replaces them. Sad and business like which is not how any of us want our club to be. I dont. Im just saying unfortunately it inevitable. And our club is at least offering cheaper seats albeit in poorer viewing areas of the ground. Whether that will be enough to appease existing supporters in other seats that will be priced out, or the supply will meet the demand im not so sure.
Im not condone what the club are doing merely saying its somewhat inevitable.