Season Tickets - 2023/24

[foggy1974]

I am still getting the error when trying to add to wallet. Phoned up City today & waited 35 minutes. The girl on the phone sent me a link by text & by email. I didn't receive the email link & the text was sent as a voicemail to my home number.
Getting to the point of sacking off my seasoncard as I've now got to go through the process again.

 

[Millwallawayveteran1988]

We are certainly not treble winners when it comes to IT

 

[Pezzer2]

Just got back from holiday and not had chance to scroll through the thread .
My ticket has not yet appeared in my Wallet app . The last email I had said it would go in automatically? Anyone else still waiting ?? Or should it be in?

Ignore . I’ve managed to refresh my seasoncard ticket from last year under expired passes and it’s updated

 

[Segga]

To the drop down bit and all it showed was the three people in my friends and family. No option of putting an email address in.

You need to keep going. Go to checkout and the delivery option page come up then two drop down menus. Select mobile ticket and then select your email address.

 

[Northerndave]

same ...but usually you don't need to scan the QR code

I'm on an Android with NFC and have never not had to scan the QR code

 

[Citizen of Legoland]

I'm on an Android with NFC and have never not had to scan the QR code

I swapped from Android to Apple at the beginning of 21/22 and have never had a problem using NFC since, but before that always had to scan the QR. So it must have been the phone and probably down to the strength of the NFC signal the Android phone was emitting. I’m going to guess that Apple is consistent technology across all its models and most likely used for testing such things, whereas Android is a mix of manufacturers and tech so much harder to test compatibility.

 

[Northerndave]

I swapped from Android to Apple at the beginning of 21/22 and have never had a problem using NFC since, but before that always had to scan the QR. So it must have been the phone and probably down to the strength of the NFC signal the Android phone was emitting. I’m going to guess that Apple is consistent technology across all its models and most likely used for testing such things, whereas Android is a mix of manufacturers and tech so much harder to test compatibility.

I have just moved to a Pixel 6a, so will scan against Newcastle in the hope it will work. I miss the old card, tap and go, it just worked, but can see why we moved to mobile based tickets

 

[BringBackSwales]

I'm on an Android with NFC and have never not had to scan the QR code

Imagine reading this sentence 20 years ago!

 

[Edghill OG]

With the NFC thing do you have to open your Google Wallet and select the ticket? Or are you meant to just be able to scan the phone from the home screen? As others have said I've always used the barcode.

 

[Stephen230]

Imagine reading this sentence 20 years ago!

I can’t imagine reading it now and having the slightest idea what it means.