Seasoncard - 2021/22

Rammy Blue

Well-Known Member
Joined
23 May 2008
Messages
27,884
Can anyone confirm, but is it just lower tier south stand that has standing areas? What about blocks like 212, do they stand in there too?
 

cityzen81

Well-Known Member
Joined
1 May 2019
Messages
783
Can anyone confirm, but is it just lower tier south stand that has standing areas? What about blocks like 212, do they stand in there too?
Jusdging by the pictures I’ve seen all the seats form 113- 118 have been removed. 212 is seated but the there is an area at the back due to the steps where a few are able to stand all game should they wish. They’re not suppose to but I’ve never seen a steward question them
 
Joined
11 Oct 2012
Messages
22
Location
London
Looking for some help here, I renewed my season card on the phone as the online system was not accepting my sort code, a direct debit was set up, but mistakes were made and the full amount of £545 was taken as well as a direct debit being set up. I was promised this would be returned shortly, this was on 11th June.
No money was returned so called on 17th June to be told its all in place but takes 5-7 working days to return.
Called today 22nd June, 11 days after the money was taken to be told you have to wait as this has been flagged up to City, and there is no timeframe for the money to be returned. i requested to speak to a manager but she refused to put me through to a manager, apparently as they are working from home its not possible. A call back has now been requested, I am not holding my breath.
Can anyone help or offer advise, to say i am livid is an understatement, in total i have been on the phone for over 7 hours and still have not received a refund
 

Citizen of Legoland

Well-Known Member
Joined
15 Jan 2013
Messages
5,469
Looking for some help here, I renewed my season card on the phone as the online system was not accepting my sort code, a direct debit was set up, but mistakes were made and the full amount of £545 was taken as well as a direct debit being set up. I was promised this would be returned shortly, this was on 11th June.
No money was returned so called on 17th June to be told its all in place but takes 5-7 working days to return.
Called today 22nd June, 11 days after the money was taken to be told you have to wait as this has been flagged up to City, and there is no timeframe for the money to be returned. i requested to speak to a manager but she refused to put me through to a manager, apparently as they are working from home its not possible. A call back has now been requested, I am not holding my breath.
Can anyone help or offer advise, to say i am livid is an understatement, in total i have been on the phone for over 7 hours and still have not received a refund
Speak to your bank. They will probably put equivalent funds into your account immediately until it's resolved if they're any good. When City finally return your funds, you'll pay that back to the bank.
 

NeilYoungIsBack

Well-Known Member
Joined
6 Nov 2011
Messages
1,367
Location
Blue moon sinking from the weight of the load...
After seeing on here that others have received an auto-renewal confirmation email, and I had not, I got on the phone this morning to find out what was happening.

I spent 50 minutes on the phone on hold waiting for my turn in the queue, then a further 30 minutes talking to an assistant trying to get it sorted out.

Anyway, we got there in the end and an email has now arrived confirming everything is OK.
 

mayo31

Well-Known Member
Joined
8 Sep 2011
Messages
5,904
Location
Middleton
I book my ticket and my sons every year, no problems and we use the same email

Done the same this year, I have had confirmation from City to say my sons is all good but nothing in regards mine.

I am not arsed, it will get sorted one way or another

They will take the money DD and all is good, they have not renewed and i save some money, they have not renewed and I kick up a stink and probably get a free match thrown in at the Legends suite, fully paid for.

They have done that before

There will be plenty of tickets available for games next season, we will be lucky to sell a game out
 

Sheik Battle and Goal

Well-Known Member
Joined
31 Aug 2015
Messages
817
Looking for some help here, I renewed my season card on the phone as the online system was not accepting my sort code, a direct debit was set up, but mistakes were made and the full amount of £545 was taken as well as a direct debit being set up. I was promised this would be returned shortly, this was on 11th June.
No money was returned so called on 17th June to be told its all in place but takes 5-7 working days to return.
Called today 22nd June, 11 days after the money was taken to be told you have to wait as this has been flagged up to City, and there is no timeframe for the money to be returned. i requested to speak to a manager but she refused to put me through to a manager, apparently as they are working from home its not possible. A call back has now been requested, I am not holding my breath.
Can anyone help or offer advise, to say i am livid is an understatement, in total i have been on the phone for over 7 hours and still have not received a refund
Financial Conduct Authority FCA website should give you guidance.

Minimum you could try local Citizens Advice.
 

CC1

Well-Known Member
Joined
30 Jun 2009
Messages
5,278
Looking for some help here, I renewed my season card on the phone as the online system was not accepting my sort code, a direct debit was set up, but mistakes were made and the full amount of £545 was taken as well as a direct debit being set up. I was promised this would be returned shortly, this was on 11th June.
No money was returned so called on 17th June to be told its all in place but takes 5-7 working days to return.
Called today 22nd June, 11 days after the money was taken to be told you have to wait as this has been flagged up to City, and there is no timeframe for the money to be returned. i requested to speak to a manager but she refused to put me through to a manager, apparently as they are working from home its not possible. A call back has now been requested, I am not holding my breath.
Can anyone help or offer advise, to say i am livid is an understatement, in total i have been on the phone for over 7 hours and still have not received a refund

just email Danny Wilson & & city support. . He’ll sort it as it’s quite a serious matter.

danny.wilson@mcfc.co.uk
 

Corky

Well-Known Member
Joined
9 Dec 2005
Messages
20,152
Jusdging by the pictures I’ve seen all the seats form 113- 118 have been removed. 212 is seated but the there is an area at the back due to the steps where a few are able to stand all game should they wish. They’re not suppose to but I’ve never seen a steward question them
That is less than the 5,200 stated, probably shy of 4k with 6 x 600/650 a block. I thought they may struggle with rail seats in the South Stand larger corner blocks, unless they are next phase?
 

ashytheblue

Well-Known Member
Joined
16 Jan 2009
Messages
396
Do you think they will allow kids to be carried in still next season.

If not i cant see myself going without him, any possibility of getting him a £99 kids ticket in the family stand for next season?
 
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