Sky question??

[gazhinio]

My question is thus..
If I call Sky, to cancel my deal...are they likely to offer me a better deal?
Basically, I have spoken to them a few times this month, due to a fault with our sky!
Now, everytime I call them, the offer changes every single time!
Got to the stage now where I feel really pissed off with them!!!
Only problem is, my mrs really wants to stay with them, because of the kids channels etc

Also, do I really need an engineer (at the cost of £60!) to put my new box in??

Any advice?

 

[Skip Donoghue]

You don't need an engineer to install a new box, its just a case of sticking the satellite cables in and switching it on

 

[mick10]

If you're out of contract tell them you're cancelling and moving to Virgin. They'll offer you a deal including a box.

 

[marco]

are you under contract? if not phone them and ask for cancelations they will ask you why and then put you on hold for a few minutes then hit you with a big discount, myself i cancelled yesterday and they offerd to drop my package from £72 down to £42 for six months, i have bailed out from sky and going to buy a hd freeview box £35 and apple tv £70 (one off payment) total £105 beats sky subs of £864 per year plus i get all the movies i want and the kids get the disney stuff not forgetting all the live footie etc

 

[1961_vintage]

After years of being a Sky subscriber I finally lost patience with their blatant rag bias. After I cancelled I had no end of calls and letters offering all sorts of deals to come back.

They stopped when I told the guy that I would sign-up if he would guarantee no more close-ups of overweight, ugly scouse man united footballers gurning into my tv screen and frightening the kids.

It all went a bit quiet after that!

 

[akcity]

are you under contract? if not phone them and ask for cancelations they will ask you why and then put you on hold for a few minutes then hit you with a big discount, myself i cancelled yesterday and they offerd to drop my package from £72 down to £42 for six months, i have bailed out from sky and going to buy a hd freeview box £35 and apple tv £70 (one off payment) total £105 beats sky subs of £864 per year plus i get all the movies i want and the kids get the disney stuff not forgetting all the live footie etc

Where r u getting your movies and footy from?

 

[Bluemanc100]

My brother works in the Sky call centre in Stockport and he reckons Tuesday is the best day for deals or incentives to sty on...

I got a 2tb hd box last week for £49 on a deal I knew nothing about, there's also a free wifi unit at the minute if you have movies.... They only tell you the most basic of info...

Funny as I have had a phone with Virgin for about 7 years and they gave me a TiVo box tonight to stay for another year, I would have probably stayed anyway.... Don't have their TV as we have Sky but it'll make a great recordable freeview box with free delivery and install in another room bundled....

I've found Sky give litte away unless you force them too