SKY Tv

[Cellarite]

I've just had a feedback phone call from SKY to ask why I cancelled my complete subscription. The wiser amongst you will probably know why I took this decision but I thought the chap on the phone was quite pleasant and polite and wanted to see what the answers would be to some of my concerns.

Firstly, I told him that I felt SKY take loyal customers for granted. They will bend over backwards to help new customers or people who decide to cancel but never reward long standing customers for their loyalty.

Then, I said that the fact I have to pay for a subscription for HD telly grates on me. I already pay for SKY and I see it as a broadcasters obligation to provide the best picture quality possible without the need for extra money. If ITV and BBC can do it for free, why can't SKY? He said he understood this view and didn't really have an answer.

I told him I enjoyed using the SKY plus facility and would probably miss it but am not prepared to pay top whack for it any longer whilst my subscription goes up and I receive nothing in return.

He then asked if there was anything he could do to make me reconsider. I told him that if I saw an announcement on the news at ten that David Beckham's SKY contract had been terminated and the money saved shared amongst SKY customers, I'd consider re-subscribing tomorrow. He laughed and said he'd email all my points to his superiors but said if they took Beckham off the adverts for me, a lot of angry women might begin looking for me.

How does anyone feel about the HD business and the fact that subscription prices continue to rise?

 

[mayo31]

I agree with you.

They were offering half price sports the other week so i rang to subscribe. Was told I could not have it as I already had HD half price and they can do only one offer a a time using their computer system.

I told them to cancel the first offer and include them together in a second offer. This they could not do, so i said ok, I will cancel everything.

Next thing I had it all. Took 10 mins on the phone.

 

[ifiwasarichfan]

Very good points all round Kev. The thing is though I am pretty sure you will really miss it when it is no longer there. I couldn't do it.

What has really upsets me is that little has been made of the new BT deal where they are getting "first choice" picks. It appeared to me that Setanta and ESPN always seemed to show games involving Utd or Liverpool at home to somebody crap. Therefore what is now on offer is of lower quality at a higher price.

I don't begrudge Becks though, worth every penny after all he has done for the game ..)

 

[tommybooth]

I pay 58 quid as of this month and when I started they took 299 off me for the hd box.

The thing for me is that I will get about 20 City games on it from Sky and BT and large TV's these day's need hd to look there best.

So i'm just going to have to take it up the arse!

 

[squirtyflower]

I cancelled last Wednesday by email on the website

got an email return saying i had to phone them!

she spent more than 25 minutes trying to convince me not to cancel and was the brightest bulb in the box

I explained that I had had enough of the Manchester United influence over Sky Sports, the only reason i have Sky.

She asked me what she could do to get me to stay with them
I said rid sky sports of Neville, Schmiechel, Dwight Yorke, Hayley McQueen, Roy Keane et al and I would probably re-sign
As it was I said it would be cheaper to watch MUTV and get the same message as Sky Sports

sad i know but i enjoyed listening to her incredulity

During the conversation she advised me to just switch the sound down! wtf?

 

[marco]

great points from the op, but another complaint i have is the picture breaks down a lot in bad weather 'pixelation' now can anyone answer this- if i'm watching say the horror channel and the pic breaks up if i switch to bbc news, sky1, sky news etc the pic is fine, i have thought about this for a while is it because the shitty type channels are compressed more to compensate for better channel quality on the premium channels?

 

[Cellarite]

Andy - I won't miss it that much.

squirty - I wish I'd have thought of that because it's something that angers me. The fact that SKY own a share of United and also run MUTV cannot be right surely? This means that a successful United makes money for SKY.

When I first cancelled it was obviously a different bloke, I said they have no consideration for supporters, the very people who make their number one product what it is. He asked me to explain but the only example I could give was when Norwich were last in the Premier League and both games against us were on Monday Night Football. How is that considerate to the supporters? He told me that SKY showing the games meant fans didn't have to travel. Unbelievable Jeff!

 

[squirtyflower]

Andy - I won't miss it that much.

squirty - I wish I'd have thought of that because it's something that angers me. The fact that SKY own a share of United and also run MUTV cannot be right surely? This means that a successful United makes money for SKY.

When I first cancelled it was obviously a different bloke, I said they have no consideration for supporters, the very people who make their number one product what it is. He asked me to explain but the only example I could give was when Norwich were last in the Premier League and both games against us were on Monday Night Football. How is that considerate to the supporters? He told me that SKY showing the games meant fans didn't have to travel. Unbelievable Jeff!

Sky helping the football fans' carbon footprint, how very noble of them

 

[stony]

I rang up just before the season started because I wanted to get my bill down. I stopped HD, and he said that would save about a tenner a month, Then he said he'd have a look and see what else he could do. He gave me half price line rental and half price sky sports for 6 months.
I now get sky sports and am paying a tenner a month less than I was before I rang up. It's definitely worth ringing. Pisses me off that HD isn't free too.

 

[BoyBlue_1985]

Sky sold there stake in mutv at start of the year