trevorriley
Well-Known Member
- Joined
- 18 Jan 2012
- Messages
- 3,124
absolute bollocks
Unlike Danny
Now now Dave, aren't you a little long in the tooth for things like that?
Fact as far as I know. Been told not to respond to individual emails. Typical of the way the club is going when someone who genuinely cares about his customers and does his best to help is told to stop dealing directly with them.Is that a fact or a guess? And if it is a fact who is giving the orders. I assume Lisa will also not reply to emails?
That's a shame although if he is receiving 50 emails per day then it would be hard to respond to all and do the job he is paid for as wellFact as far as I know. Been told not to respond to individual emails. Typical of the way the club is going when someone who genuinely cares about his customers and does his best to help is told to stop dealing directly with them.
There should be a team of people at the club whose job it is to answer queries, engage with supporters, deal with complaints, seek feedback from supporters, contact lapsed supporters, get the supporters back feeling involved with the club etc.That's a shame although if he is receiving 50 emails per day then it would be hard to respond to all and do the job he is paid for as well
I have let my feelings known to the club and it has been passed on to Stadium, Safety and Security Team....be good to hear from them on how they can justify suspensions without even investigating or talking to the fans concerned.