doots
Well-Known Member
I'm serious!
Usually the first one to slag em off but i think it's only fair i congratulate them when they do something right.
I tried to book some liverpool away tickets online but failed due to one of their usual technical cock ups so to avoid missing out on tickets for this fixture i used the dreaded box office phone line and was charged a 'booking fee' for the privilige(plus a 45 min wait).
So,had a bit of a moan via email to supporter services and to my surprise,got a response within 24 hours and a refund of the booking fee!
Well done supporter services/ticket office.
Usually the first one to slag em off but i think it's only fair i congratulate them when they do something right.
I tried to book some liverpool away tickets online but failed due to one of their usual technical cock ups so to avoid missing out on tickets for this fixture i used the dreaded box office phone line and was charged a 'booking fee' for the privilige(plus a 45 min wait).
So,had a bit of a moan via email to supporter services and to my surprise,got a response within 24 hours and a refund of the booking fee!
Well done supporter services/ticket office.