Things that are supposed to make life easier that don't.

Just a bit of a rant about our shiny new HR system at work: "Trust us guys; this will make life so much easier..."

6 weeks ago I could wander down the corridor, speak to a human being who actually knew 'stuff' about HR, and they had a telephone and an email where I could actually contact them, and it was great. Even if they didn't have an answer they knew where to get one. Stuff generally got sorted quickly and there were very rarely any issues. Admin across the whole of our business generally got a bad rap (everyone hates Admin), but in our building they were generally pretty good.

Now we have an app based online system where you have to submit a query through a UI which is a series of menus with acronyms that are both confusing and misleading, and you actually have to know exactly what you are looking for in order to search for the right drop down menu. If you use the wrong online form your request gets rejected without reason, and if an actual human from the 'Service Centre' tries to call you and you are not at your desk the request gets terminated and you have to start the process all over again....

I've spent half the morning trying to find the app, log on, work out the menus and submit my request which should result in someone contacting me and telling me how I submit my form that I used to just email to the guy down the end of the corridor (a 2 minute job at most).

The new system is Turbo Wank!!!
One of many reasons why im self emp. Dealing with shite like this would do me nut in
 
I miss writing memos and putting them into the 'post out' then a human comes to take them away....a week later I would get a reply....now we have "emails" and everyone wants a reply the next minute.....the stress, the pressure.......thank fuck for DELETE BUTTONS!
One thing I actually find useful about email is that you can mark senders as 'junk' so that you never have to receive crap from people you don't like.
 
Touch screens in cars - too many functions grouped on one screen that requires a driver to divert too much attention away from the actual job of driving. Also we sit on the r/h side of a car to drive and are a majority right handed society so trying to find the fan speed whilst being bounced about using your "wrong" hand isn't at all stressful.

I’m left handed so find the handwriting recognition system a fucking doddle.

Use the speech recognition system ya ungrateful right handed fucker ;)
 
Just a bit of a rant about our shiny new HR system at work: "Trust us guys; this will make life so much easier..."

6 weeks ago I could wander down the corridor, speak to a human being who actually knew 'stuff' about HR, and they had a telephone and an email where I could actually contact them, and it was great. Even if they didn't have an answer they knew where to get one. Stuff generally got sorted quickly and there were very rarely any issues. Admin across the whole of our business generally got a bad rap (everyone hates Admin), but in our building they were generally pretty good.

Now we have an app based online system where you have to submit a query through a UI which is a series of menus with acronyms that are both confusing and misleading, and you actually have to know exactly what you are looking for in order to search for the right drop down menu. If you use the wrong online form your request gets rejected without reason, and if an actual human from the 'Service Centre' tries to call you and you are not at your desk the request gets terminated and you have to start the process all over again....

I've spent half the morning trying to find the app, log on, work out the menus and submit my request which should result in someone contacting me and telling me how I submit my form that I used to just email to the guy down the end of the corridor (a 2 minute job at most).

The new system is Turbo Wank!!!

We have a similar “in a few words, tell me what you’d like to do” type input into our online HR system. It’s wank BUT it does remember what you did the last few times so once you’ve spent a week getting to the right place next time it’s just a click away.

Don’t get me started on IT help desks systems. I learned your best to just click any old shit, they still call you or messenger you to ask what the fucking problem is anyway so it’s a waste of time filling the form in proper.
 
Actually those support numbers you call are the worst. “So I can get you to the right place please say in a few words what you’re calling about today”, “cancel direct debit”. “You’d like to increase your direct debit. Is that correct?” “No” and repeat verbatim.

Just give me a fucking human that can understand fucking English you cunts rather than this shit that only benefits you cunts by you not paying out on real people’s wages
 
One thing I actually find useful about email is that you can mark senders as 'junk' so that you never have to receive crap from people you don't like.

The trick, when coming back from a fortnights holidays is to delete everything, if it’s important the cunts will email you again.
 

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