Nightmare Walking
Well-Known Member
- Joined
- 27 May 2014
- Messages
- 4,128
Can anyone please help me?
I had a small fault with my laptop where the chassis was coming away from the main body in the far corner. As it was still under warranty I decided to send it back to HP to get the fault sorted.
Now the fault was purely superficial and would not require any changes to the software etc.
For some apparent reason HP have decided to reconfigure the whole system and reload the operating system without informing me or asking my permission.
Because of this I have lost everything on my laptop. This includes all my software for uni (PSpice, Multisim, Labview and Matlab) all my uni work, years worth of data for wind speed, direction, iraddiance from the sun (all this data you now have to pay for and is extremely expensive). Worse of all is the fact that I have lost all my Pspice models which I developed myself for a full solar system. This took me god knows how much hard work and time to get working.
Now this would not be so bad but last week the baby managed to write off my external drive my throwing it in water.
At present I am absolutely fuming. There is no available at HP to speak to. Can anyone help me out here? Or have I lost everything?
I had a small fault with my laptop where the chassis was coming away from the main body in the far corner. As it was still under warranty I decided to send it back to HP to get the fault sorted.
Now the fault was purely superficial and would not require any changes to the software etc.
For some apparent reason HP have decided to reconfigure the whole system and reload the operating system without informing me or asking my permission.
Because of this I have lost everything on my laptop. This includes all my software for uni (PSpice, Multisim, Labview and Matlab) all my uni work, years worth of data for wind speed, direction, iraddiance from the sun (all this data you now have to pay for and is extremely expensive). Worse of all is the fact that I have lost all my Pspice models which I developed myself for a full solar system. This took me god knows how much hard work and time to get working.
Now this would not be so bad but last week the baby managed to write off my external drive my throwing it in water.
At present I am absolutely fuming. There is no available at HP to speak to. Can anyone help me out here? Or have I lost everything?