Bt cancellation fee

[@BluePhil8]

It doesn't matter when the installation date was.

BT usually do 12 or 24 month contracts so if they want £190 from you you must have signed a new contract with them recently.

If you rang them for a cheaper deal you would have entered a new contract.

It's shit but tough titties.

 

[The Silver Surfer]

I cancelled an insurance policy because i got one much cheaper. When I cancelled my current one the guy couldn't convince me to stay and then said there was a £50 cancellation fee. I just said "fine" and thought i'd just take the hit even though I didn't want to and I thought they were taking liberties.

They never charged me it so my guess was that it was just a cunts trick to make me stay. Maybe these twats working in the retention departments get a commission for keeping clients onboard and will say anything, thats my guess.

Taught me a lot that experience.

 

[BlueKingEll]

If your ok getting a defaulters on your credit rating Tell them to do one, your moving out, whoevers moving in will have to pay bt to release the line

 

[SiMCFC]

Check to see if your bill has gone up at all since you taking out the contract. My broadband went up by 7% 3 months into contract start date, rang up and was told I would have to pay cancellation, read back the new OFCOM rules about tariff increases and cancelled with no penalty.

 

[Machiavelli]

Tell them you're a City fan...... We don't get penalties.

 

[c1tyfan]

They tried the same with me. I confirmed I was at the end of my contract a few weeks ago then rang up to cancel and they tried telling me that i would have to pay a £150 cancellation fee because i had fucked off their BT TV package because it never worked and move the BT Sport to Sky. In doing this i had apparently agreed to a new 18-month contract. Told them where to stick it and eventually found out that if you tell them you are cancelling because of the £1 a month price rise there's no cancellation fee. Needless to say I'm now happily BT free.

 

[mancityvstoke]

Talk talk are cunts.............that's' my input. They do not give a shit.

Most telecoms providers are conning us all nowadays

 

[moenchengladbach blau]

Talk talk are cunts.............that's' my input. They do not give a shit.

Talk Talk make it very difficult to talk talk about any problems. But the CEO, Cameron's mate Dido Harding will get things moving if you email her.

BT's CEO is a real wally who cannot even spell when he replies to his emails. Not the brightest tool in the BT box but a tool nevertheless.

 

[mancityvstoke]

Talk Talk ceo office now ignore e mails......Even Dido Harding.

They have a ridiculous Calcutta based DEDICATED complaints team. A JOKE.

 

[moenchengladbach blau]

Talk Talk ceo office now ignore e mails......Even Dido Harding.

They have a ridiculous Calcutta based DEDICATED complaints team. A JOKE.

I got a reply from her about 9 o'clock one night when I expected her staff to do it the next morning. I had complained that the Indian staff were next to useless to communicate with and so she got a member of the inner office complaints team to sort me out. He was a Glaswegian but sorted it out to my satisfaction.