Fulham membership ticket no appearing

Yes we got that, with Fulham on the email. But when I have downloaded it it shows Forrest which he also has a ticket for. Hoping Twitter fires up soon and they can sort it!
Did you get both tickets to download at same time with email just check he has checked the box for today’s ticket
 
Can season ticket holders no longer buy additional tickets for Prem games. Looks like only available to Cityzens. That’s really poor of the club if correct.
 

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