adrianr said:
It's just council tax, and the ridiculously obtuse checkbox nature of their public dealings. Can't speak to a single person with an ounce of common sense. I know I'm 100% in the right, I don't owe them a penny, yet they've got bailiffs after me and giving me no time to resolve the issue. Spoke to citizens advice today and I'm popping in tomorrow so hopefully that will bear fruit. Really at my wits end with it.
yeah they're hopeless, absolutely hopeless. I had dealings with the lewisham borough council found them to be rude and aggressive. For some reason they had to account numbers for my property, I was paying about £250/month into the account they had sent me out in the letter, but they were monitoring the other account which they hadn't mailed me any information on.
6 months of my money just went into a blackhole. Took absolutely ages to get it sorted and they called the bailiffs.
I did manage to get them to put a halt on it until it was resolved. Have you tried asking for someone senior to speak to? Even just asking them to wait on the bailiffs until you've taken legal advice?
Citizens advice is a good way to go.
When I had some problems with tenants, someone on here told me about a free legal service, they didnt cover the issue I had, but they may cover yours.
I can't for the life of me remember what it was called, but I'll do a bit of searching through my posts and see if I can find out for you.
Also, there must be a complaints procedure/ombudsman for something like this!