These fuckers need some competition, I'd be here all day writing about my gripes about them, last time , I'd ordered an oil cap off Ebay, about £3-4 and they sent it via Royal Mail, I was in all day, two dogs who would go mental if anyone passed let alone posted anything, next thing, I get a text saying they'd delivered my parcel, checked, nothing, phoned them, guy on the phone says crap, yeah it's been delivered to the wrong address, I'll put a note on it, ring tomorrow, and we'll update you as to what's happening.
Next day, I get a shitty email saying they'd made a mistake, it WAS delivered to my address (according to the **** of a postie) and basically that I was lying, here's a form if you want to contest it !
Anyway, I was that pissed off I found what I thought was their complaints email department and let off a volley of abuse, telling them what a bunch of cunts they were, next day I get a reply saying "Hello Mr Harry, you've actually emailed the Post Office and NOT the Royal Mail, but you're correct in everything you say" lol, anyhow, ended up just buying another.