Seasoncard - 2021/22

UsFansKnowNowt said:
Help - If I'm deferring do I just select 'Not sure, keep my seat for the time being'?

I have done that a couple of time but cannot find any acknowledgement that my decision is registered!
Click to expand...
You have to ring them, don't worry you will likely only need to wait 4 hours to get through!

ONE SEASON DEFERMENT​

Following consultation with City Matters, the Club will be offering an option for supporters to take a one season deferment on their Seasoncard for the 2021/22 season.

Supporters who are unable to attend for the 2021/22 season can defer their Seasoncard until the 2022/23 season.

If this is something you are interested in doing, please contact us on +44 (0)161 444 1894 (Option 6) to speak to a member of the team.

Requests to defer must be submitted to the Club no later than 8pm Wednesday 16th June.

Please note, should you choose to defer, your seat from the 2019/20 season cannot be guaranteed for the 2022/23 season.
 
paulchapo said:
Yes that's normally been the case but now with talk of deferring for a season etcetera, some getting e mails some not, it has thrown a bit of confusion into things. Why the club just can't send a clear e mail to all seasoncard holders, what is it, 46,000?, surely in this day and age that can't be too difficult to do.
Click to expand...

Edited to add it's just come through now so all is forgiven. I don't have to do anything if I want to stick with what I've got, happy days

As you currently pay for your Seasoncard by Direct Debit, if you are happy with your reservation, we will automatically renew your Seasoncard and existing benefits for the 2021/22 season on or just after Thursday 17th June, following which you will receive a confirmation email.
 
blueste41 said:
You have to ring them, don't worry you will likely only need to wait 4 hours to get through!

ONE SEASON DEFERMENT​

Following consultation with City Matters, the Club will be offering an option for supporters to take a one season deferment on their Seasoncard for the 2021/22 season.

Supporters who are unable to attend for the 2021/22 season can defer their Seasoncard until the 2022/23 season.

If this is something you are interested in doing, please contact us on +44 (0)161 444 1894 (Option 6) to speak to a member of the team.

Requests to defer must be submitted to the Club no later than 8pm Wednesday 16th June.

Please note, should you choose to defer, your seat from the 2019/20 season cannot be guaranteed for the 2022/23 season.
Click to expand...
Wait a couple of days until lines are not so busy.
No need to do it on day one.
 
I renewed this morning but haven't spotted any reference to E-ticketing, other than last weekends comments about it being introduced. I don't have a problem with E-tickets normally but experience in the past with City & technology doesn't fill me with much confidence. Are we being issued with E-tickets on a match by match basis or is a plastic seasoncard still an option ?
Or have I missed something ?
 
shinpads said:
Anyone having to relocate because their seat doesnt exist anymore? Mine has gone because of the digital signage, i have tried to renew but it wont let me , presumably because my seat is not there. I have had no info on how to relocate (they promised an exclusive window for this) for general relocations they say renew your seat then relocate, but as i cant renew what the hell am i supposed to do . tried contacting supporter services but no response
Click to expand...
I’m in same boat, seats removed to create better wheelchair access apparently although never been a problem for anyone in the disabled seats in front of us for the last 17 years. No email on renewing no email on when the so-called priority relocation window is, in fact, fuck all!!
 
Rang the club today as I thought I had some credits owing from 19/20, as it transpires they had all been credited. I bought 3 seasons on a single transaction for me and my 2 kids. For the 6 games missed rather than sending 1 credit they sent EIGHTEEN separate credits!!!!!!!!!!!!!!!!!! Totally inefficient
 
Classic this deferment malarkey, so I was contemplating deferring my son seeing as he’s at Uni anyway, now completely fucking pointless as can’t guarantee he’s next to me next season.

Say hypothetically it’s one of us with a 90 year old father who doesn’t feel comfortable going back to the stadium yet, he then next year is opposite side of ground to me, lol.

You couldn’t make it up, we might be great on the pitch but our back office is fucking clueless.
 
Durham Blue said:
Really outrageous that the club is effectively blackmailing us into renewing this coming season. I’d decided to defer but it’s taken me years to get two seats with my son in a location I prefer ( CB Level 1) . Surely “defer” means just that not “you give up your seat and you may or may not get something separate or together in a corner on your own or in 93:20 at twice the price offered to you the following year”. Poor show City. Thanks to City Matters for trying. Who do we e mail to show our disgust? Regards Durham Blue
Click to expand...
I get your point and it's not great for you (I hope you don't lose your preferred seats). But the club can't really win. There's a very limited number of seats available and if you're not attending for a whole season, I don't see why someone else shouldn't enjoy the games from one of the better seats.

It's not great for you, but a hard one for the club to win on.
 
BillCarlisle said:
I renewed this morning but haven't spotted any reference to E-ticketing, other than last weekends comments about it being introduced. I don't have a problem with E-tickets normally but experience in the past with City & technology doesn't fill me with much confidence. Are we being issued with E-tickets on a match by match basis or is a plastic seasoncard still an option ?
Or have I missed something ?
Click to expand...
asked this question this morning as i want a physical seasoncard they said it will be available to those that want one
 
BillCarlisle said:
I renewed this morning but haven't spotted any reference to E-ticketing, other than last weekends comments about it being introduced. I don't have a problem with E-tickets normally but experience in the past with City & technology doesn't fill me with much confidence. Are we being issued with E-tickets on a match by match basis or is a plastic seasoncard still an option ?
Or have I missed something ?
Click to expand...
My issue with e-tickets going forward is connectivity.
We know plenty of people had issues against Everton with 10000 people so I fear chaos with 55000 especially given the woeful 3/4g signal in the vicinity of the ground on Match days
 
bennyboy said:
Just got my email.
Don't know what to do.
50/50 on what to do.
Would prefer a few more weeks to see what happen virus wise.
Changed days.
Click to expand...
I feel your pain. Part of me was thinking this morning “it’s too soon to go back “ but I have renewed. If I’m not comfortable sitting in a stadium with 54000 other people when the season starts I dont know what I’m going to do but IMO taking a financial hit is better than getting ill.
 
OntarioBlue said:
I feel your pain. Part of me was thinking this morning “it’s too soon to go back “ but I have renewed. If I’m not comfortable sitting in a stadium with 54000 other people when the season starts I dont know what I’m going to do but IMO taking a financial hit is better than getting ill.
Click to expand...
You can try selling on seat exchange and can sell ten times so you'll be able to claw back some cost.
 
I am planning to renew but then relocate due to costs etc..
What happens if i relocate to 3 seats that are on deferred , i presume that i would have to relocate again in 12months if the people who have deferred this coming year decide to return ?
 
You must log in or register to reply here.
Unread Posts

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top