Protest v Wolves

The agenda is set by the club. If they make ticket prices £200 each we campaign against that.

The club have ignored the fans and fan groups for years up until the last few weeks.

1894 surveyed fans. If someone can do a bigger survey feel free. Those results were passed onto Citymatters in a meeting between fan groups before the egm on ticketing.

Those reps were made aware of the depth of feeling on various issues for example non City fans in our end and the use of ticket resale agencies high on the list.

No solutions so far presented by the club on 1st May which resolved those issues.

1894 pre date citymatters by five years. We support citymatters when they are in the room ultimately it is up to them what they decide to fight on. We can’t control that.

But we can and do set the conditions around everything so that the fans frustrations get amplified.

It is clear that the club are throwing crumbs and hoping we get full on that.

The club bringing back real season tickets for 2025-26 was one such wish by the fans. That has not been addressed.

We are the only ones surveying people all the time. We are not in a bubble. If the fans tell us they are happy with everything we will know when that moment is.

That's not true mate.

The club are still surveying as well via email. ;-)

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Here was 106 entrance up to 111 in the distance while the game was going on.

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Another really positive response from Blues. Many here will be people who can afford to go to games, go to most games and aren’t affected by some of the issues that are a concern for many other Blues in the fanbase, yet stood there in solidarity for those fans.
I can see the back of my head!
 
That's not true mate.

The club are still surveying as well via email. ;-)

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No mate there was no large scale surveying - open to anyone - done at the time of ours, it was recognised as the biggest all the club usually does is cherrypick who they want to speak to generally, they may be doing surveying now but it’s after the horse had bolted. Asking did you like the wolves game or who do you want to see more from a) alistair Mann b) moonchester is not the same as how do you feel about 3rd party sites having X amount of tickets each game.
 
That's not true mate.

The club are still surveying as well via email. ;-)

View attachment 154948

Here we go. Surveys to be summarised and sent to the board to show that the fanbase are satisfied.

And what a hopeless question. If your expectation is that the matchday experience is crap, then it being slightly better is nothing to write home about.

Keep up the pressure on Soriano so this sort of bullshit has no effect.
 
Here we go. Surveys to be summarised and sent to the board to show that the fanbase are satisfied.

And what a hopeless question. If your expectation is that the matchday experience is crap, then it being slightly better is nothing to write home about.

Keep up the pressure on Soriano so this sort of bullshit has no effect.
I’ve just realised I think JRB was being tongue in cheek
 
I’ve just realised I think JRB was being tongue in cheek

:) Oh.

My point stands, though, that the executives will be trying to show the most positive view of fan feedback to the board and it's important that Mansour's attention continues to be engaged to counter that.

Maybe I am getting too revolutionary. I should go for a lie down.....
 
I know you're using sarcasm here but yeah surveys not aimed at the likes of us..............you're right
They work exactly the same as gerrymandering in elections. People are well paid in order to get the exact result that they want in a survey. And City have your entire demographic data. That's why non-independent surveys that don't release full results are worth jack shit.

Here's a secret, United don't *really* have 10% of the world's population as fans. They paid a survey company to rig a survey that gave them "evidence" that they did so they can sell into sponsorships.

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Ok so that's passive aggressive and a bit out of order.

Asking questions for 1day isn't anything but figuring out what's going on and what's the right and wrongs of the story.

You expect people to be on board when I still can't get a straight answer as to what it is you are doing.

It's not your club. It's everyone's club.
Gaslighting posters because they want straight answers isn't going to get you better and more support. Quite the opposite.

Excuse me for trying to get to the bottom of the problems and the solutions.
In terms of the problems, I think they are described repeatedly on this thread and they are multiple. Some the club have made concessions towards, some have not been addressed at all. My assumption is that the problems as described on the protest material are being taken to the club through City Matters. My understanding of the list is this:

- lack of 'new' season tickets (seems to be partially addressed)
- ability to bring kids through to season tickets
- flex gold tickets (seems to be partially addressed)
- day ticket prices - not addressed
- new restrictions on ST transfers - not addressed
- availability of tickets through other commercial ticket outlets - not addressed
- new 10 match mandatory attendance - not addressed
- rival fans in City seats - not addressed

The lack of a defined and transparent ticketing policy from the club doesn't help form a coherent and strategic response. The protest is doing a good job at highlighting the problems fans are facing and the club is drip feeding concessions to see if they can make the problem go away. The only strategy the club seems to have just now is monetise each seat and extract the maximum £ from every single one. That is what their actions to date point to. Wouldn't it be nice if they overtly talked about how they plan to maintain and develop a local match going fan base, particularly kids and younger adults - then prioritise that in their ticketing policy. Wouldn't it be nice for them to overtly talk about the financial pressures that a significant proportion of those that want to attend matches experience and then introduce ticketing policies to address that.
In essence, a written ticketing policy/charter which has defined objectives and measures would be very nice to see. Its not and never should have been all about 'the bottom line'.
 
No mate there was no large scale surveying - open to anyone - done at the time of ours, it was recognised as the biggest all the club usually does is cherrypick who they want to speak to generally, they may be doing surveying now but it’s after the horse had bolted. Asking did you like the wolves game or who do you want to see more from a) alistair Mann b) moonchester is not the same as how do you feel about 3rd party sites having X amount of tickets each game.
Replied mate.

Just to clarify. That email survey by the club is a generic match day experience survey sent out to me and many other City fans on numerous occasions by the club.

That survey has nothing to do with the issues the fans are protesting about.
 
I’ve got to say the protests have been enjoyable. Even the banter with the Blues who haven’t joined the protests has helped the atmosphere in the ground.
 
I’ve got to say the protests have been enjoyable. Even the banter with the Blues who haven’t joined the protests has helped the atmosphere in the ground.
The singsong on the concourse in SSL3 was great during the protest and then that singing continued into the stands. These protests have breathed new life into our support.
 
For me, the last few months have shown that the collective action of various fan-groups has had impact. Whether that be City Matters, or the work of those like the 1894 Group, MCFC Fans Foodbank Support, and others. I don’t have much time for debates over ultimate influence. Every group – including the fans – had, and has, a part to play.

For a start, it is clear that fans are not fully satisfied with the concessions that the Club have made to date, and that there is still a lot of work to do.

But there is also an important point that the Club need to engage with City Matters and the wider fanbase much earlier.
 
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For me, the last few months have shown that the collective action of various fan-groups has had impact. Whether that be City Matters sitting in meetings with the Club, or the work of those like the 1894 Group, MCFC Fans Foodbank Support, and others in protests, joint letters and more. I don’t have much time for debates over ultimate influence. Every group – including the fans – had, and has, a part to play.

For a start, it is clear that fans are not fully satisfied with the concessions that the Club have made to date, and that there is still a lot of work to do.

But there is also an important point that the Club need to engage with City Matters and the wider fanbase much earlier.
Agree Alex. What was the chat at the latest meeting about the 10 match mandatory attendance?
 
For me, the last few months have shown that the collective action of various fan-groups has had impact. Whether that be City Matters sitting in meetings with the Club, or the work of those like the 1894 Group, MCFC Fans Foodbank Support, and others in protests, joint letters and more. I don’t have much time for debates over ultimate influence. Every group – including the fans – had, and has, a part to play.

For a start, it is clear that fans are not fully satisfied with the concessions that the Club have made to date, and that there is still a lot of work to do.

But there is also an important point that the Club need to engage with City Matters and the wider fanbase much earlier.
That’s great to hear Alex and that’s echoed by me.

It isn’t always possible to get all groups together all the time, politically it’s not possible and you’ll know if it is something we feel will cause a problem for one of the groups we don’t ask for their involvement.

But it has been a lot better this season overall in terms of what we have all got the club to move on.

And I would see the emergence of these newer groups ie solid citizens , trade union blues as a good thing not a bad thing.
 
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Agree Alex. What was the chat at the latest meeting about the 10 match mandatory attendance?
Unfortunately, the Club seem to be determined to press ahead with the ten-game policy. I've passed on over 80 correspondences to the Club that have come my way, such is the level of concern, and I would encourage anyone else who is worried to get in contact. Likewise, if you someone would like to raise their circumstances with the Club directly, I believe that the Access Team (access@mancity.com) will be dealing with exemptions.

As the renewal information somewhat implied, the Club have recognised the need for exemptions. From the emails that I have seen that the Club have sent out to worried individuals, the gist seems to be that they will flag an individual's account with the relevant information and that the Club will have a conversation should someone not make the policy. I would much rather that individuals are able to secure an exemption in advance, which would save an awful lot of distress and worry.

The Club also provided reassurance as to how the exemptions policy would be administered, which was welcome. That said, I have to raise a number of cases where the Club have at first acted poorly to individuals this season over the fourteen game policy or issues with direct debits. Thankfully, I believe that these cases have been, or will be, resolved satisfactorily for the supporters involved, but it doesn't fill me with confidence about this moving forward.

The other point to raise is that reassurance to City Matters is all well and good, but more importantly, the Club need to be sharing exact information on the process via their own channels and fast, given that renewals run until 11 May.
 
For me, the last few months have shown that the collective action of various fan-groups has had impact. Whether that be City Matters, or the work of those like the 1894 Group, MCFC Fans Foodbank Support, and others. I don’t have much time for debates over ultimate influence. Every group – including the fans – had, and has, a part to play.

For a start, it is clear that fans are not fully satisfied with the concessions that the Club have made to date, and that there is still a lot of work to do.

But there is also an important point that the Club need to engage with City Matters and the wider fanbase much earlier.
Is it worth considering a ‘concourse boycott’? Just ask people not to buy anything, but support the team for 90 minutes.
 

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