New Turnstiles v Tottenham Hotspur Tomorrow

jrb said:
The Directors and their department managers don't give a shit.

They are fucking robots, programed to eek out as much data and matchday revenue as possible.

Fucking worker bees and worker ants, void of any emotion and understanding.
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The family stand had a big proportion of empty seats. If the team continue to play bobbins good luck with filling the extended North Stand.
 
I make no apologies for repeating myself but I'm a business analyst who looks at (among other things) business processes. And in my line of work we use a technique called 'The 7 So Whats'. This involves looking at a proposed solution to business problem and asking "So what happens if we do this?' In other words, what are the foreseeable outcomes. The theory is that if you ask that question seven times, you should have a good idea of the ultimate consequences of your proposed solution.

In this case, the first and most obvious 'so what' is "So what if someone doesn't have NFC on their phone?". You don't have to be an experienced business analyst or member of Mensa to come up with that. The next is "So what if they do have NFC but it doesn't work?". Yet City had no solution in place to either.

We're still completely fucking amateurs operationally but no one at executive level gives a shit.
 
Gray said:
The family stand had a big proportion of empty seats. If the team continue to play bobbins good luck with filling the extended North Stand.
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There's not a chance the Etihad will be full when NSL2 is open.

But fuck the directors.

Let the directors and their managers fall on their Emptyhad swords
 
Prestwich_Blue said:
I make no apologies for repeating myself but I'm a business analyst who looks at (among other things) business processes. And in my line of work we use a technique called 'The 7 So Whats'. This involves looking at a proposed solution to business problem and asking "So what happens if we do this?' In other words, what are the foreseeable outcomes. The theory is that if you ask that question seven times, you should have a good idea of the ultimate consequences of your proposed solution.

In this case, the first and most obvious 'so what' is "So what if someone doesn't have NFC on their phone?". You don't have to be an experienced business analyst or member of Mensa to come up with that. The next is "So what if they do have NFC but it doesn't work?". Yet City had no solution in place to either.

We're still completely fucking amateurs operationally but no one at executive level gives a shit.
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Thanks.

In a nutshell, it's fucked up, isn't it?
 
jrb said:
There's not a chance the Etihad will be full when NSL2 is open.

But fuck the directors.

Let the directors and their managers fall on their Emptyhad swords
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ill-be-fine-on-my-own-i-can-handle-it-by-myself.gif
 
Absolute shit show both on and off the pitch that today.

My season ticket wouldn't scan so was told to go to the ticket office only to be met with the expected long que which seemed to hardly move for the next half hour.

Finally got to about ten from the front and a steward said follow me and I will scan you in but don't now why they couldn't have done that in the first place.

He then scans me in through a turnstile on the opposite side of the ground and I have to get someone to take me through the hospitality lounges to get to the right concourse.

Missed the first thirty minutes and then had to watch us go two nil down WTF City.
 
Prestwich_Blue said:
I make no apologies for repeating myself but I'm a business analyst who looks at (among other things) business processes. And in my line of work we use a technique called 'The 7 So Whats'. This involves looking at a proposed solution to business problem and asking "So what happens if we do this?' In other words, what are the foreseeable outcomes. The theory is that if you ask that question seven times, you should have a good idea of the ultimate consequences of your proposed solution.

In this case, the first and most obvious 'so what' is "So what if someone doesn't have NFC on their phone?". You don't have to be an experienced business analyst or member of Mensa to come up with that. The next is "So what if they do have NFC but it doesn't work?". Yet City had no solution in place to either.

We're still completely fucking amateurs operationally but no one at executive level gives a shit.
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They had an answer to it, the answer was to send thousands of people all at once to a tiny portable cabin where a grand total of i think 5 people were going to process every single one of those problems and issue a paper QR ticket for them all by about halftime.

Meanwhile, dozens upon dozens of ticketing stewards whose role it is to provide assistance, stood outside and watched on at the seemingly never ending queue with absolutely no ability to provide any assistance. Farcical.
 
mcfcblue20 said:
Probably because the north stand construction , the pitch was being used and they wouldn’t have time to re grow the grass and do a test event
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Dont have to do any of that, just ask volunteer fans to turn up one weekend day 10-12 am and try and gain access. If they all get green light, system works, its called commissioning.
City obviously dont recognise it.
 
Prestwich_Blue said:
I make no apologies for repeating myself but I'm a business analyst who looks at (among other things) business processes. And in my line of work we use a technique called 'The 7 So Whats'. This involves looking at a proposed solution to business problem and asking "So what happens if we do this?' In other words, what are the foreseeable outcomes. The theory is that if you ask that question seven times, you should have a good idea of the ultimate consequences of your proposed solution.

In this case, the first and most obvious 'so what' is "So what if someone doesn't have NFC on their phone?". You don't have to be an experienced business analyst or member of Mensa to come up with that. The next is "So what if they do have NFC but it doesn't work?". Yet City had no solution in place to either.

We're still completely fucking amateurs operationally but no one at executive level gives a shit.
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Agreed. In my work I need to do risk assessments fairly regularly and contingency planning. Changing the entrance system all in one go, without at least sufficiently staffing the event, is stupidity of the highest order and most importantly, incredibly dangerous.
 
A few on the Bert bus gave up and went to the pub, I wonder if City will count it as a game not attended, I’d argue the case with them that their incompetence meant I wouldn’t have seen the game I’d paid for. I got in no problem :)
 
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