That's exactly my point. The club has to be run as a successful business first and foremost, and that's the way the board will view it. So making chances to suit the fanbase (or a certain section of it) might not necessarily line up with what's needed for the club to be successful, and nobody can argue that what they have done hasn't been successful.
As you say, different fans have different views. I spent many years travelling home and away but my health, age and finances don't allow me to do that now so ticketing issues (which seems to be the one topic that is complained about more than anything else), don't mean a thing to me.
That's not to say I don't care, but unless it's something that affects you directly most people are not going to be that bothered by it. After all, most of us just want to watch the team be as successful as it can be and that's enough for us.
Incidentally, could the chairman potentially have met with Starmer to discuss the shot shoe that is the 115? Could be something along the lines of "Look what we be have done for English football, what we've done in Manchester, and the jobs we have created and so on yet look what this little nobody Masters is trying to do to us. Anything you can do to help it go away?"
Who knows?