A disgraceful undermining of the Ticket Points system - again

[BLOOMUEN]

What has been the logic here? Has the short turnaround between semi and final caused the club to abandon common sense, let alone fairness and their own rules.

Best of luck with next year’s cup schemes, City!

 

[Ban-jani]

As far as I know I haven’t abused Kevin. I’m not saying you are implying that. If I have done unwittingly in one of my posts, I will apologise to Kevin.

Hopefully the club and Kevin will explain in a statement to the fans why FA Cup final tickets were issued and sold as they have been.

It was my post about Parker mate, I’ve discussed it with MES and it was deleted.

 

[bainy]

apologies if this has already been said, but just a correction on the singing section part of your post. a section of seats have been 'reserved' as a singing section. 1894 collected a list of names of people who would like to be in that section. I think they posted it on their socials? so anyone had the opportunity to put themselves in.

there is no queue jumping benefit to this. you can still only purchase when you qualify. but that small section of probably 100 or so seats will only be to people who put themselves on the list. still first come first served, based on points/cup scheme etc. I'm on the list, but I haven't qualified yet. if there are any seats in their section left on Wednesday when I qualify, then I can buy one. if not, I'll take whatever I can get!

and I'm assuming they've gone for the front of the block because the back is safe standing? so in theory, the atmosphere will already be good in that section. also, maybe they have a display planned that means they

 

[jrb]

To be fair I’m not quite sure what he’s moaning about, he’s not a Cityzen member and not in the cup scheme. He shouldn’t be getting tickets yet.

I don’t agree with the subscription membership policy to be honest generally but that’s a separate point.

I came across it on Linkedin.

You’re right.

It was more about the reply from a staff member explaining the club rules for buying an FA cup final ticket that the club and the OSC clearly haven’t adhered to. The club has broken its own ticket rules.

 

[bainy]

Does anyone know how many members are registered in the FA Cup scheme?

 

[jrb]

Does anyone know how many members are registered in the FA Cup scheme?

Only City do.

As it’s commercial information, City won’t release that information.

 

[Corky]

Only City do.

As it’s commercial information, City won’t release that information.

Whilst City tend not to release it, or if they do it is massively rounded figures and you know they are fobbing CM off, I can't see how the information is commercially sensitive in any way. What advantage would other clubs or businesses have if it was released, or how could it harm City?

 

[Ban-jani]

I came across it on Linkedin.

You’re right.

It was more about the reply from a staff member explaining the club rules for buying an FA cup final ticket, that the club and the OSC clearly haven’t adhered to. The club has broken its own ticket rules.

Definitely agree with that.

 

[jrb]

Whilst City tend not to release it, or if they do it is massively rounded figures and you know they are fobbing CM off, I can't see how the information is commercially sensitive in any way. What advantage would other clubs or businesses have if it was released, or how could it harm City?

If the club wanted to release information about the amount of fans on each cup scheme, the club could do that. It’s more about the amount of money taken by the club via cup scheme, Direct Debit, which could be worked out roughly, if people were that bothered about it. That would be sensitive commercial information.

 

[Corky]

If the club wanted to release information about the amount of fans in each cup scheme, the club could do that. It’s more about the amount of money taken by the club via cup scheme Direct Debit, which could be worked out roughly, if people were that bothered about it. That would be sensitive commercial information.

Why would it be commercially sensitive? What harm would it do?

 

[Edghill OG]

There is a difference between buying a ticket in this way, knowing it carries a threat of sanction from the club and the final situation where the club have allowed OSC members to purchase in the first window seemingly without any qualifying points criteria. It’s our 4th final on the trot and I don’t recall issues selling out our initial criteria for the others, so why change the system? It’s only to the benefit of OSC members?

I have over 20k points and in the cup scheme, I’m not complaining because I won’t get a ticket, I’m complaining because the change isn’t fair to the majority of fans who aren’t in OSC’s and I can’t see a sensible reason why this change has been made.

100 percent agree. Even the staunchest of OSC members must be struggling to defend how this has been handled.

Supporters clubs get a bad enough rap on here as it is and instances like this aren't helping whatsoever.

 

[TonyColemansbagofapples]

I wonder how many supporters will join the Cup Schemes next season. I'd hazard a guess that it will be less and, consequently, poor attendances if we are lucky enough to get some home draws. Definitely a Jamie Pollock by the club.

 

[Corky]

I wonder how many supporters will join the Cup Schemes next season. I'd hazard a guess that it will be less and, consequently, poor attendances if we are lucky enough to get some home draws. Definitely a Jamie Pollock by the club.

If season ticket holders miss out, more may join the cup scheme, like they did in 2011.

 

[TonyColemansbagofapples]

But the Cup Scheme has shown it doesn't have the advantages as advertised.

 

[percypawpaw]

I have a season ticket and I am on all the cup schemes because I want to go to every game we play at the Etihad regardless of who that be, I am going to join the Citizens Trust as hopefully it gives fans a voice, what has happened is so wrong and cannot be allowed to happen again, I hope many more join the Trust to hopefully stop this unfairness from happening again.

 

[fathellensbellend]

the club have the opportunity to make amends if only the very expensive tickets are left by taking a hit on them, if it costs them a few hundred thousand pounds they should still do the right thing. Morally they should charge cat 2/3 prices to make amends to the fans who will have been put out of pocket by the abuse of their own terms and conditions

 

[Blue Maverick]

Talking to a lad today and his OSC told him the ticket price was £125! So I don’t know if different OSCs have done it differently? He’s not going now as he wanted 2 £250 is way too much for him.

 

[Chappie]

Talking to a lad today and his OSC told him the ticket price was £125! So I don’t know if different OSCs have done it differently? He’s not going now as he wanted 2 £250 is way too much for him.

So why cant he buy cheaper ones on his season ticket or membership .
Or was he another one,bucking the system.

 

[Prestwich_Blue]

Let's stop blaming all and sundry for this and talk about solutions. My experience of Coty Matters was often that the club would come to us with a problem to which there was no perfect solution. We had to understand the risks and constraints and come up with what we saw as the least bad solution.

So here's your chance to experience what it was like to be round the table with City execs trying to solve a problem, knowing that whatever you did, some would be upset about it and give out abuse.

Let's assume the non-negotiable constraint here is that the OSC is guaranteed 20% of the tickets. How do we solve it so OSC members have a choice over price, branches can book coaches knowing they can fill them but we avoid the scenario of non -OSC points holders being unduly disadvantaged?

 

[SB Blue]

Let's stop blaming all and sundry for this and talk about solutions. My experience of Coty Matters was often that the club would come to us with a problem to which there was no perfect solution. We had to understand the risks and constraints and come up with what we saw as the least bad solution.

Let's assume the non-negotiable constraint here is that the OSC is guaranteed 20% of the tickets. How do we solve it so OSC members have a choice over price, branches can book coaches knowing they can fill them but we avoid the scenario of non -OSC points holders are unduly disadvantaged?

If that is a non-negotiable then as a minimum they need to have something in place to ensure that figure isn’t exceeded and the club need to publish the criteria for games at neutral venues at the start of the season so fans can make an informed decision on joining cup schemes or OSC’s. Maybe their allocation should be a proportional number from each category, possibly parts of each block? Also they should have to book and pay for the coach before being given access to the OSC allocation, am sure they won’t all be travelling on the OSC coaches this time.